Healthcare Operations Manager - Phoenix, AZ

HALO Precision Diagnostics; Hyde Park Township (IL); Remote; USD 80,000 - 100,000; Full time

Job summary

Join a leading health tech company as a Healthcare Operations Manager. This remote role focuses on managing a dedicated team, refining operations, and ensuring exceptional patient care. With a competitive compensation and benefits package, it's a prime opportunity for career advancement.

Benefits

Stock Options

Comprehensive Benefits Package

Qualifications

• 5+ years of management experience in a healthcare setting.

Responsibilities

• Manage a team of 10+ nonexempt employees across various locations.
• Lead patient navigators for care experience in imaging centers.
• Refine site operations for smooth patient flow.

Skills

Healthcare Facility Experience

Management

Knowledge of HIPAA Laws

Flexibility

Tools

Microsoft Office

Job description

Saving Lives with Early Detection

At HALO Diagnostics (HALO Dx), we recognize every patient is unique. Our focus is on early detection and precision-focused healthcare to prevent and conquer the top health diseases that significantly impact patient outcomes. We provide our patients with specialized care tailored to their needs.

Join us as a Healthcare Operations Manager. This position plays a pivotal role in collaborating with our partner clinical team and training our multi-site Patient Navigators to successfully educate patients on the benefits of genetic testing and early detection.

Responsibilities:

1. Management: Manage a team of 10+ nonexempt employees who navigate patients daily across various locations throughout Phoenix, AZ.
2. Champion Patient Care: Lead a team of dedicated patient navigators who are the frontline for our patients' care experience in imaging centers in Phoenix, AZ.
3. Operational Excellence: Refine site operations to ensure smooth patient flow and exceptional customer service while interfacing with our partner Site Manager.
4. Invest in People: Develop and train your team on best practices to ensure they have the knowledge and skills to excel. Play a key role in launching and ensuring the success of new imaging center partnerships in Phoenix, AZ.
5. Day to Day: Monitor attendance and performance, initiate disciplinary procedures when necessary, complete orientation, expectations, and annual evaluations. Sign off on employee timesheets and coordinate time off. Act as liaison between the account manager, national training team, and leadership.
6. Travel: This is a remote position requiring flexibility for a minimum of 50% local travel. You must reside in Phoenix, AZ.

Specific Skills:

• Experience working in a healthcare facility
• Experience managing nonexempt/hourly employees
• Knowledge of HIPAA laws
• Ability to travel 50%+ of the time
• 5+ years of management experience in a healthcare setting
• Proficiency in Microsoft Office, especially Excel
• Flexibility

In addition to competitive compensation, we offer a comprehensive benefits package, including stock options in a rapidly expanding health tech company with locations nationwide. Don’t miss this incredible opportunity to advance your career with HALO Precision Diagnostics.