Restaurant Operations Leader in Training

Harri; Delafield (WI); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) matching

Employee discount

Financial Flexibility with Stream

Job summary

Jersey Mike's Subs in Delafield, Wisconsin is seeking a Manager in Training to oversee in-store operations alongside the General Manager. You will help keep the store in excellent order, ensure staff perform duties properly, and lead by example with integrity and a positive, customer‑oriented attitude.

Key duties include greeting customers, recording orders, and processing payments at the POS; preparing subs to spec; maintaining cleanliness; training colleagues; handling complaints per Jersey

Qualifications

• Must be energetic, hard-working and ethical.
• Ability to understand and adhere to all company policies and procedures.
• Commitment to learning.
• Have strong desire to work as a Team Player.
• Flexibility to work day and nights shifts, weekends, and holidays.
• Ability to stand for long hours and work in a fast-paced environment.
• Positive attitude and commitment to customer satisfaction.
• Ability to lift 40 pounds.
• Must be 18 years old or older.

Responsibilities

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
• Work with the line team to prepare cold and hot subs to customer specifications, following cooking instructions, safety procedures, and sanitary requirements.
• Use kitchen machinery such as knives, grills, slicers, etc.
• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly to resolve problems per Jersey Mike's standards and policy.
• Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.

Skills

Energetic

Hard-working

Ethical

Policy adherence

Learning mindset

Team player

Flexible schedules

Physical stamina

18+ requirement

Tools

POS system

Job description

Jersey Mike's Subs in Delafield, Wisconsin is seeking a Manager in Training to oversee in-store operations alongside the General Manager. You will help keep the store in excellent order, ensure staff perform duties properly, and lead by example with integrity and a positive, customer‑oriented attitude.

Key duties include greeting customers, recording orders, and processing payments at the POS; preparing subs to spec; maintaining cleanliness; training colleagues; handling complaints per Jersey