Store Operations Manager Trainee

29031 Jersey Mike's Mequon; Mequon (WI); On-site; USD 2,204,000 - 3,306,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) matching

Employee discount

Job summary

Jersey Mike's Subs in Mequon, WI is seeking a Manager in Training to help oversee in-store operations alongside the General Manager. You will lead by example, ensure the store runs smoothly, and coach team members to perform duties properly and efficiently.

The role emphasizes a positive attitude, integrity, and adherence to Jersey Mike’s standards while developing leadership skills through hands-on training and structured procedures.

Qualifications

• Ability to understand and adhere to all company policies and procedures.
• Commitment to learning.
• Strong desire to work as a Team Player.
• Flexibility to work day and nights shifts, weekends, and holidays.
• Ability to stand for long hours in a fast-paced environment.
• Positive attitude and commitment to customer satisfaction.
• Ability to lift 50 pounds.
• Must be 18 years old or older.
• Work a maximum of 50 hour work week if needed.
• Work a minimum of 32 hours a week.

Responsibilities

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
• Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.
• Use specific kitchen machinery such as knives, grills, slicers, etc.
• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.
• Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.

Skills

Team Player

Flexible

Customer service oriented

Strong work ethic

Tools

POS system

Cash register

Job description

Jersey Mike's Subs in Mequon, WI is seeking a Manager in Training to help oversee in-store operations alongside the General Manager. You will lead by example, ensure the store runs smoothly, and coach team members to perform duties properly and efficiently.

The role emphasizes a positive attitude, integrity, and adherence to Jersey Mike’s standards while developing leadership skills through hands-on training and structured procedures.