Store Operations Manager Trainee

29031 Jersey Mike's Mequon; Mequon (WI); Presencial; USD 18.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) matching

Employee discount

Descripción de la vacante

Jersey Mike's Subs in Mequon, WI is seeking a Manager in Training to help oversee in-store operations alongside the General Manager. You will lead by example, ensure the store runs smoothly, and coach team members to perform duties properly and efficiently.

The role emphasizes a positive attitude, integrity, and adherence to Jersey Mike’s standards while developing leadership skills through hands-on training and structured procedures.

Formación

• Ability to understand and adhere to all company policies and procedures.
• Commitment to learning.
• Strong desire to work as a Team Player.
• Flexibility to work day and nights shifts, weekends, and holidays.
• Ability to stand for long hours in a fast-paced environment.
• Positive attitude and commitment to customer satisfaction.
• Ability to lift 50 pounds.
• Must be 18 years old or older.
• Work a maximum of 50 hour work week if needed.
• Work a minimum of 32 hours a week.

Responsabilidades

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
• Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.
• Use specific kitchen machinery such as knives, grills, slicers, etc.
• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.
• Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.

Conocimientos

Team Player

Flexible

Customer service oriented

Strong work ethic

Herramientas

POS system

Cash register

Descripción del empleo

Jersey Mike's Subs in Mequon, WI is seeking a Manager in Training to help oversee in-store operations alongside the General Manager. You will lead by example, ensure the store runs smoothly, and coach team members to perform duties properly and efficiently.

The role emphasizes a positive attitude, integrity, and adherence to Jersey Mike’s standards while developing leadership skills through hands-on training and structured procedures.