Restaurant Operations Leader - Guest Experience & Profit

Socket.dev; Lincoln (NE); On-site; USD 52,000 - 75,000; Full time

Job summary

Socket.dev is seeking an Assistant General Manager to drive restaurant operations, ensuring guest satisfaction and profitable results. You will supervise Assistant Managers and Team Members while upholding brand standards.

Responsibilities include controlling labor and schedules, reviewing budgets, maintaining inventory, training staff, and maintaining cleanliness and safety. You will build guest relations and handle issues professionally while coordinating with local authorities as needed.

Qualifications

• Professional oral and written communication skills.
• Organization and time management skills.
• Works well under pressure.
• Can effectively solve problems.
• Able to take and give direction.
• Flexible as needs dictate.
• Works well with other people in a team environment.
• Service driven.
• Excellent attendance and willingness to be flexible based on business needs.
• Must have the ability to work all shifts when the restaurant is open.

Responsibilities

• Direct the operation of the restaurant to achieve sales and profit objectives.
• Supervise Assistant Managers and Team Members; train and develop staff.
• Schedule labor efficiently and react to business trends.
• Monitor budgets and keep expenditures within the approved range.
• Maintain inventory to prevent waste and protect assets.
• Ensure cleanliness, safety, and sanitation per brand standards.
• Foster positive guest relations and respond to guest concerns professionally.
• Coordinate with authorities for regulatory and governance issues as needed.
• Drive advertising and promotional campaigns to boost traffic and revenue.

Skills

Communication Skills

Team Leadership

Problem Solving

Time Management

Flexible Scheduling

Guest Service Orientation

Job description

Socket.dev is seeking an Assistant General Manager to drive restaurant operations, ensuring guest satisfaction and profitable results. You will supervise Assistant Managers and Team Members while upholding brand standards.

Responsibilities include controlling labor and schedules, reviewing budgets, maintaining inventory, training staff, and maintaining cleanliness and safety. You will build guest relations and handle issues professionally while coordinating with local authorities as needed.