Restaurant Operations Leader: Guest Experience & Profit

moe; Brandon (MS); On-site; USD 65,000 - 100,000; Full time

Job summary

moe is seeking a General Manager to lead daily restaurant operations and drive guest satisfaction and profitability. The role directs and supervises Assistant Managers and Team Members to uphold brand standards for quality, service, cleanliness, safety, and sanitation.

The GM will promote positive guest relations, manage staff training, control labor through scheduling, and ensure adherence to financial targets and policies. Flexibility to work varied shifts is required to meet business needs.

Qualifications

• Professional oral and written communication skills.
• Organization and time management skills.
• Works well under pressure.
• Can effectively solve problems.
• Able to take and give direction.
• Flexible as needs dictate.
• Works well with other people in a team environment.
• Service driven.
• Excellent attendance and willingness to be flexible based on business needs.
• Must have the ability to work all shifts when the restaurant is open.

Responsibilities

• Directs the operation of the restaurant to ensure guest satisfaction and profitability.
• Inspires high morale and motivates team members.
• Ensures proper training of new and existing staff.
• Maintains guest relations and responds to guest concerns professionally.
• Reviews financial information and monitors budget to ensure efficient operation.
• Oversees inventory and asset management to prevent waste and loss.
• Ensures compliance with cash handling policies and procedures.
• Maintains cleanliness and organization of the restaurant interior and exterior.

Skills

Communication

Organizational skills

Time management

Problem solving

Teamwork

Flexibility

Attendance

Shift flexibility

Job description

moe is seeking a General Manager to lead daily restaurant operations and drive guest satisfaction and profitability. The role directs and supervises Assistant Managers and Team Members to uphold brand standards for quality, service, cleanliness, safety, and sanitation.

The GM will promote positive guest relations, manage staff training, control labor through scheduling, and ensure adherence to financial targets and policies. Flexibility to work varied shifts is required to meet business needs.