Restaurant Operations Leader - Guest Experience

Ontario Trillium Foundation; Janesville (WI); On-site; USD 42,000 - 62,000; Full time

Job summary

Ontario Trillium Foundation in Janesville, WI seeks a Restaurant Operations Leader to manage our dining environment and ensure service quality.

You will supervise shift teams, schedule staff to meet demand, enforce safety and sanitation standards, and uphold company guidelines.

A focus on guest satisfaction, teamwork, integrity and a culture of hospitality will guide daily actions.

Responsibilities

• Promotes cleanliness and sanitation across the restaurant and ensures compliance with policies.
• Directs activities of associates on a shift-by-shift basis to meet service goals.
• Ensures prompt friendly service in line with company guidelines and guest satisfaction targets.
• Responds to verbal guest concerns and refers complex issues to General Manager.
• Maintains inventory levels and schedules to meet sales demands.

Job description

Ontario Trillium Foundation in Janesville, WI seeks a Restaurant Operations Leader to manage our dining environment and ensure service quality.

You will supervise shift teams, schedule staff to meet demand, enforce safety and sanitation standards, and uphold company guidelines.

A focus on guest satisfaction, teamwork, integrity and a culture of hospitality will guide daily actions.