Restaurant Operations Leader — Growth, Bonus & Perks

Main Event; Columbia (MD); Hybrid; USD 62,000 - 73,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, dental, vision

Long & Short-term Disability

Employee Assistance Program

401K matching plan

Free food

Free gameplay

Growth opportunities

Fun work environment

Job summary

Main Event in Columbia, MD is seeking a Restaurant Operations Manager to lead a fast-paced restaurant/entertainment team. You will supervise daily operations, drive guest satisfaction, and manage staffing, training, and performance while maintaining financial goals.

The role requires 2+ years in restaurant/hospitality, strong leadership, and availability weekends/nights/holidays. It offers growth opportunities within a dynamic, multi-brand environment.

Qualifications

• 21+ years of age.
• 2+ years of Restaurant/Hospitality Experience.
• Proficient in managing the cost of goods sold and labor.
• Ability to lead a team to create a memorable guest experience.
• The ability to work weekends, nights, and holidays.
• Not afraid to work in a fast-paced, noisy environment with distracting conditions.

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations.
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions.
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and professional development.
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results.
• Oversee all aspects of the business from the smallest details to the big picture.

Skills

Leadership

Team management

Guest service

Cost control

Labor management

Hiring & training

Job description

Main Event in Columbia, MD is seeking a Restaurant Operations Manager to lead a fast-paced restaurant/entertainment team. You will supervise daily operations, drive guest satisfaction, and manage staffing, training, and performance while maintaining financial goals.

The role requires 2+ years in restaurant/hospitality, strong leadership, and availability weekends/nights/holidays. It offers growth opportunities within a dynamic, multi-brand environment.