Restaurant Operations Leader - Flexible Schedule & Growth

Dunkin'; Buffalo (NY); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Bonus eligibility

Flexible scheduling

Health, dental, and vision insurance

401(k) retirement plan

Paid time off

Paid training

Free shift meals

Tuition assistance

Leadership development and advancement

Employee referral bonuses

Recognition programs

Job summary

Hunter Super Techs - TurnPoint is seeking a Restaurant Manager in the Cheektowaga, NY area. The role requires 2+ years of leadership experience in QSR, retail, or hospitality. You will lead daily operations, develop a high-performing team, drive sales, and ensure exceptional guest experiences.

Experience with scheduling, inventory management, and systems like CrunchTime or HotSchedules is preferred. The position offers full-time, on-site work with a competitive salary and a range of benefits

Qualifications

• 2+ years of leadership experience in QSR, retail, or hospitality.
• Strong leadership, coaching, and communication skills.
• Experience hiring, training, and developing employees.
• Experience with scheduling and inventory management.
• Strong customer service and problem-solving skills.
• Ability to manage daily operations in a fast-paced environment.

Responsibilities

• Lead, coach, and develop a team to deliver exceptional guest service.
• Hire, train, and retain team members.
• Manage daily restaurant operations and maintain company standards.
• Drive sales while managing labor, inventory, and operating costs.
• Create employee schedules and monitor staffing needs.
• Manage inventory, invoices, and back-office processes.
• Maintain a clean, safe, and welcoming environment.
• Resolve guest and employee concerns professionally.
• Partner with retail and store leadership to ensure smooth operations.

Skills

Leadership

Customer service

Communication

Hiring/training

Scheduling

Inventory management

Problem-solving

Tools

CrunchTime

HotSchedules

Job description

Hunter Super Techs - TurnPoint is seeking a Restaurant Manager in the Cheektowaga, NY area. The role requires 2+ years of leadership experience in QSR, retail, or hospitality. You will lead daily operations, develop a high-performing team, drive sales, and ensure exceptional guest experiences.

Experience with scheduling, inventory management, and systems like CrunchTime or HotSchedules is preferred. The position offers full-time, on-site work with a competitive salary and a range of benefits