Restaurant Operations Leader | Flexible Schedule & Growth

Dunkin' Donuts; Richmond (VA); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Bonus eligibility

Flexible scheduling

Health, dental, and vision insurance

401(k) retirement plan

Paid time off

Paid training

Free shift meals

Tuition assistance

Leadership development opportunities

Employee referral bonuses

Recognition programs

Job summary

Dunkin' Donuts is seeking a Restaurant Manager with 2+ years of leadership experience in QSR, retail, or hospitality to lead daily operations, grow a high-performing team, drive sales, and deliver exceptional guest experiences. You will oversee scheduling, inventory, and back-office processes while upholding brand standards.

This full-time role offers a competitive pay range of $45,000–$58,000/year plus bonus, along with benefits, flexible scheduling, and opportunities for growth within our

Qualifications

• 2+ years of leadership experience in QSR, retail, or hospitality
• Strong leadership, coaching, and communication skills
• Experience hiring, training, and developing employees
• Experience with scheduling and inventory management
• Strong customer service and problem-solving skills

Responsibilities

• Lead, coach, and develop a team to deliver exceptional guest service
• Hire, train, and retain team members
• Manage daily restaurant operations and maintain company standards
• Drive sales while managing labor, inventory, and operating costs
• Create employee schedules and monitor staffing needs
• Manage inventory, invoices, and back-office processes
• Maintain a clean, safe, and welcoming environment
• Resolve guest and employee concerns professionally
• Partner with retail and store leadership to ensure smooth operations

Skills

Team leadership

Communication

Hiring & training

Scheduling

Inventory management

Customer service

Problem-solving

Fast-paced environment

Tools

CrunchTime

HotSchedules

Job description

Dunkin' Donuts is seeking a Restaurant Manager with 2+ years of leadership experience in QSR, retail, or hospitality to lead daily operations, grow a high-performing team, drive sales, and deliver exceptional guest experiences. You will oversee scheduling, inventory, and back-office processes while upholding brand standards.

This full-time role offers a competitive pay range of $45,000–$58,000/year plus bonus, along with benefits, flexible scheduling, and opportunities for growth within our