Restaurant Operations Leader

Dairy Queen; Aspermont (TX); Presencial; USD 52.000 - 76.000; Jornada completa

Descripción de la vacante

Dairy Queen in Aspermont, TX is seeking an experienced Restaurant General Manager to oversee all aspects of daily operations, from financial performance to staff development. You will ensure adherence to brand standards, drive sales, manage inventory, and lead a team to deliver outstanding guest service in a fast-paced environment.

Responsibilities include budgeting, scheduling, COGS and labor control, preventing issues, and collaborating with the owner/franchise support to execute the

Formación

• Three to five years of restaurant management experience preferred, QSR experience strongly preferred.
• High School diploma or equivalent required.
• Proven track record in management of COGS and labor.
• Excellent customer service and employee relations skills.
• Detail oriented with the capability to oversee all aspects of the business and multiple areas simultaneously in a fast-paced environment.
• Must be able to perform under pressure in a high volume restaurant, including moving and responding quickly for long periods of time.
• Must be able to work in and out of different temperature ranges.
• Must be able to stand for long periods of time.
• Must be able to lift up to 50 pounds.
• Must have excellent customer service skills and exhibit good manners, proper personal hygiene, positive attitude and promptness.

Responsabilidades

• Oversee entire restaurant operations, including financial performance, product production, inventory, personnel, sales, and marketing.
• Ensure PRIDE systems and routines are incorporated into day-to-day operations.
• Develop and achieve the restaurant's game plan by working with their DM.
• Ensure guest service meets company standards.
• Respond to customer complaints to maintain customer satisfaction.
• Work with local chamber and schools to increase restaurant sales.
• Staff, train and develop assistant managers and hourly employees.
• Manage schedules to ensure proper staffing for all day parts and volumes.
• Manage P&L to optimize profit, control COGS, Labor, and Controllables.

Conocimientos

Customer service

Staff management

Employee relations

COGS management

Educación

High School diploma or equivalent

Descripción del empleo

Dairy Queen in Aspermont, TX is seeking an experienced Restaurant General Manager to oversee all aspects of daily operations, from financial performance to staff development. You will ensure adherence to brand standards, drive sales, manage inventory, and lead a team to deliver outstanding guest service in a fast-paced environment.

Responsibilities include budgeting, scheduling, COGS and labor control, preventing issues, and collaborating with the owner/franchise support to execute the