Restaurant Operations Lead & Team Coach

America's Pizza Company, LLC; Livonia (MI); On-site; USD 52,000 - 72,000; Full time

Job summary

America's Pizza Company, LLC in United States (Livonia, MI) is seeking an Assistant General Manager to support the RGM in sales planning, staff development, and operational excellence. You will lead a team of Shift Leaders and Team Members, train staff, and prepare for advancement to RGM.

The role requires strong leadership, communication, and problem-solving skills, with a focus on safety, quality, and profitability. This position offers opportunities for growth within the restaurant group.

Qualifications

• Excellent interpersonal and communication skills.
• Organizational and time-management abilities.
• Proven ability to plan, delegate, coach, and train others.
• Thorough knowledge of restaurant equipment, policies and procedures.

Responsibilities

• Provide leadership to Shift Leaders, Shift Managers and Team Members.
• Hands-on operational work to train employees and role-model skills.
• Demonstrate CHAMPS principles and use recognition programs.
• Manage labour, inventory, and supplies; develop the restaurant team.
• Supervise and coordinate team workload.
• Analyze sales, labour, and controllables to meet targets.
• Assist RGM with staffing plans and action plans.
• Ensure safety, health codes and company policies.
• Develop relationships with suppliers and franchisees.

Skills

Leadership

Coaching

Communication

Customer Service

Problem Solving

Time Management

Team Building

Inventory Planning

Education

High School Diploma

CHAMPS Certification

Developing Champions Certification

Job description

America's Pizza Company, LLC in United States (Livonia, MI) is seeking an Assistant General Manager to support the RGM in sales planning, staff development, and operational excellence. You will lead a team of Shift Leaders and Team Members, train staff, and prepare for advancement to RGM.

The role requires strong leadership, communication, and problem-solving skills, with a focus on safety, quality, and profitability. This position offers opportunities for growth within the restaurant group.