Restaurant Operations Lead - Shift & Guest Experience

BWW USA BWW Resources LLC; Independence (KY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Weekly Pay Bonus

Free Shift Meals

Meal Discounts

Training & Advancement

401(k) Retirement Plan

Tuition Benefits

Medical, Dental and Vision

Cash Referral Program

Wellbeing Support Tool

PerkSpot Discount Program

Recognition Program

Slip Resistant Shoes

Community Involvement

Igniting Dreams Grant

Job summary

Buffalo Wild Wings, Inc. in Independence, KY is seeking an Assistant General Manager to lead Shift Managers, Servers, Bartenders and Service Assistants in partnership with the General Manager. You’ll drive guest engagement, uphold brand standards, and optimize service quality to deliver Legendary experiences.

You bring 3 years of restaurant or bar management, strong knowledge of labor laws and food safety, and a passion for coaching teams. Apply now to grow with a premier hospitality brand.

Qualifications

• Preferably, you have 3 years of restaurant, bar, or kitchen management experience.
• Knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, and computer operations.

Responsibilities

• Manage Shift Managers, Servers, Bartenders, and Service Assistants in partnership with the General Manager.
• Focus on guest-related metrics and guest engagement to deliver exceptional experiences.

Job description

Buffalo Wild Wings, Inc. in Independence, KY is seeking an Assistant General Manager to lead Shift Managers, Servers, Bartenders and Service Assistants in partnership with the General Manager. You’ll drive guest engagement, uphold brand standards, and optimize service quality to deliver Legendary experiences.

You bring 3 years of restaurant or bar management, strong knowledge of labor laws and food safety, and a passion for coaching teams. Apply now to grow with a premier hospitality brand.