Restaurant Operations Lead - Service & Guest Experience

Schulte Hospitality Group; Baton Rouge (LA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Daily pay

Telemedicine

Health insurance options

401k plan

Paid parental leave

Paid time off

Holiday pay

Pet insurance

Employee Assistance Program

Discount marketplace

Job summary

Schulte Hospitality Group seeks a Restaurant Supervisor to lead restaurant staff, ensure top service, and manage opening/closing duties. The role emphasizes guest satisfaction, coaching, and adherence to safety standards in a dynamic hospitality setting.

Ideal candidates have 2+ years leading shifts in food service, High School diploma, and bartending/alcohol certifications preferred. This position offers a tipping-eligible environment with comprehensive benefits.

Qualifications

• Minimum High School education is required.
• Two years of restaurant/bar experience leading shifts without supervision.
• Bartending certification is preferred and alcohol awareness certification is preferred.

Responsibilities

• Supervises, trains, monitors and coaches restaurant staff.
• Directs and assigns employees to meet service standards.
• Performs restaurant opening and/or closing duties.
• Maintains a customer service focus and resolves guest requests promptly.
• Ensures all actions align with service quality and safety standards.
• Handles additional duties as assigned by management.

Skills

Communication

Teamwork

Guest service

Multi-tasking

Flexible hours

Alcohol knowledge

Labor laws knowledge

Education

High school diploma

Bartending certification

Alcohol awareness certification

Job description

Schulte Hospitality Group seeks a Restaurant Supervisor to lead restaurant staff, ensure top service, and manage opening/closing duties. The role emphasizes guest satisfaction, coaching, and adherence to safety standards in a dynamic hospitality setting.

Ideal candidates have 2+ years leading shifts in food service, High School diploma, and bartending/alcohol certifications preferred. This position offers a tipping-eligible environment with comprehensive benefits.