Restaurant Operations Lead — Mentor Teams & Elevate Service

Shake Shack; Sandy (UT); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Weekly pay bonuses

Meal discounts

Health insurance

401k plan with company match

Paid time off

Parental leave

Employee assistance program

Pre-tax commuting benefits

Flexible spending accounts

Job summary

Shake Shack is seeking a Restaurant Manager in Sandy, UT to oversee daily operations, drive guest satisfaction, and lead a high-energy team. You will train staff across all Shack operations, coach for excellence, and ensure compliance with health and safety standards.

The role emphasizes leadership, brand promotion, and delivering memorable guest experiences. Join Shake Shack to contribute to a fast-growing hospitality brand, enjoy mentorship and growth opportunities, and work in a

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant management

Leadership

Customer service

Operations

Team training

Job description

Shake Shack is seeking a Restaurant Manager in Sandy, UT to oversee daily operations, drive guest satisfaction, and lead a high-energy team. You will train staff across all Shack operations, coach for excellence, and ensure compliance with health and safety standards.

The role emphasizes leadership, brand promotion, and delivering memorable guest experiences. Join Shake Shack to contribute to a fast-growing hospitality brand, enjoy mentorship and growth opportunities, and work in a