Restaurant Operations Lead: Guest Service & Profitability

Burger King; Roswell (NM); On-site; USD 42,000 - 55,000; Full time

Job summary

Burger King is seeking an Assistant Manager to lead daily restaurant operations, focusing on profitability, guest service, and people development. This role reports to the Restaurant General Manager and directly manages 20–45 Hourly Shift Coordinators and Team Members at a single location.

The AM supports operations, inventory, scheduling, and adherence to brand standards to deliver fast, friendly service. Evening/weekend availability is required.

Qualifications

• Must be at least eighteen (18) years old.
• High School Diploma or GED required; 2 years of college preferred.
• 1-2 years of quick service restaurant experience; management preferred.
• Some understanding of P&L interpretation and profitability.
• Demonstrated leadership and guest service skills.
• Able to work evenings, weekends, and holidays.
• Long and/or irregular shifts as needed.

Responsibilities

• Support profitability by helping manage inventory costs and ordering.
• Conduct daily, weekly, and monthly inventory inspections and maintain assets.
• Ensure preventive maintenance and facility/equipment upkeep per standards.
• Enforce cash controls and security procedures (e.g., safe counting).
• Motivate and direct team to exceed guest expectations with fast, friendly service.
• Provide coaching to Shift Coordinators and Team Members to raise performance.
• Direct restaurant operations and ensure speed and accuracy of product prep and service.

Skills

Leadership skills

Guest service

P&L understanding

Availability weekends/evenings

Education

High School Diploma or GED

2 years college preferred

Tools

-

Job description

Burger King is seeking an Assistant Manager to lead daily restaurant operations, focusing on profitability, guest service, and people development. This role reports to the Restaurant General Manager and directly manages 20–45 Hourly Shift Coordinators and Team Members at a single location.

The AM supports operations, inventory, scheduling, and adherence to brand standards to deliver fast, friendly service. Evening/weekend availability is required.