Restaurant Operations Lead - Guest Experience & Team Growth

Applebee's; Chesapeake (VA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

401K Plan

Health, Dental and Vision

Tuition Reimbursement

Career Advancement

Quarterly Bonus Plan

Job summary

Dine Brands Global, Inc. is seeking a restaurant supervisor for Applebee's in Chesapeake, VA. The role focuses on daily operations, guest satisfaction, and staff leadership to uphold brand standards.

Candidates should bring 1–2+ years of supervisory experience in casual dining, be hands-on, and capable of flexible scheduling, including nights and weekends. The position offers competitive compensation and benefits through the company’s franchise operations.

Qualifications

• 1–2+ years of supervisory experience in casual dining.
• Experience teaching and training staff.
• Strong personal and professional integrity with discretion for confidential information.
• Ability to thrive in a fast-paced hospitality environment.
• Proven problem-solving and guest-service skills.
• Flexibility to work nights, weekends, and holidays.

Responsibilities

• Maintain restaurant cleanliness, safety, and food preparation to standards.
• Ensure guests have a positive dining experience and address concerns.
• Supervise, train, and develop team members to meet Applebee's standards.
• Assist with inventory, cost control, and profitability.
• Lead and motivate staff, manage schedules, and maintain a positive work environment.
• Recruiting, onboarding, and training new employees, with growth opportunities.

Skills

Supervisory experience

Staff training

Discretion & integrity

Guest service

Problem solving

Flexible availability

Mobility to lift 50 lbs

Job description

Dine Brands Global, Inc. is seeking a restaurant supervisor for Applebee's in Chesapeake, VA. The role focuses on daily operations, guest satisfaction, and staff leadership to uphold brand standards.

Candidates should bring 1–2+ years of supervisory experience in casual dining, be hands-on, and capable of flexible scheduling, including nights and weekends. The position offers competitive compensation and benefits through the company’s franchise operations.