Restaurant Operations Lead — Guest Experience & Growth

Smith Dairy Queens, Ltd.; Hallettsville (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Smith Dairy Queens, Ltd. is looking for an Assistant Manager to support the General Manager in all aspects of restaurant operations. The successful candidate will be responsible for managing shifts, maintaining product standards, overseeing staff training, and ensuring excellent customer service. This role requires prior management experience and a strong commitment to operational excellence and guest satisfaction.

Qualifications

• Must be at least 18 years of age.
• 2 or more years of management experience at a restaurant chain required.
• Ability to work flexible hours and days.

Responsibilities

• Manage entire operation during scheduled shifts.
• Staff, train, and develop hourly employees.
• Respond to customer complaints.

Skills

Customer Service

Time Management

Leadership

Education

High school diploma

Job description

Smith Dairy Queens, Ltd. is looking for an Assistant Manager to support the General Manager in all aspects of restaurant operations. The successful candidate will be responsible for managing shifts, maintaining product standards, overseeing staff training, and ensuring excellent customer service. This role requires prior management experience and a strong commitment to operational excellence and guest satisfaction.