Restaurant Operations Lead — Guest Experience & Growth

Smith Dairy Queens, Ltd.; Brenham (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

Smith Dairy Queens, Ltd. is seeking an Assistant Manager to support operations in a vibrant restaurant environment. This role is focused on managing shifts, overseeing staff, and ensuring exceptional customer service standards. Ideal candidates will have prior management experience and the dedication to enhance operational efficiency while fostering a positive dining experience.

Qualifications

• Must be at least 18 years of age.
• 2 or more years of management experience at a restaurant chain required.
• Ability to work flexible hours and days.

Responsibilities

• Manage entire operation of restaurant during scheduled shifts.
• Respond to customer complaints to ensure satisfaction.
• Staff, train, and develop hourly employees.

Skills

Customer Service

Time Management

Decision Making

Education

High School Diploma

Job description

Smith Dairy Queens, Ltd. is seeking an Assistant Manager to support operations in a vibrant restaurant environment. This role is focused on managing shifts, overseeing staff, and ensuring exceptional customer service standards. Ideal candidates will have prior management experience and the dedication to enhance operational efficiency while fostering a positive dining experience.