Restaurant Operations Lead — Guest Experience & Growth

Buffalo-Wild-Wings; Crestwood (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Great work atmosphere

BDUBS team

Advancement opportunities

Employee meals

Supportive environment

Job summary

Buffalo Wild Wings in Crestwood, IL is seeking a dynamic restaurant leader to join our GO food program. You’ll oversee day-to-day operations, ensure fast, friendly service, and maintain clean, welcoming facilities while guiding a motivated team.

With a minimum of 2 years in high-volume leadership and ServSafe certification, you’ll drive hospitality, train crew, manage schedules, and uphold safety standards.

Qualifications

• Minimum 2 years of fast-paced, high-volume leadership.
• Certified in ServSafe or equivalent food handling.
• Ability to work nights, weekends and holidays.
• Strives for best-in-class hospitality and guest experience.
• Maintains clean facilities and safe operations.

Responsibilities

• Ensure staffing levels align with demand.
• Oversee daily operations for fast service.
• Ensure compliance with laws and guidelines.
• Create an engaging restaurant atmosphere for guests and team.

Skills

Leadership

Staff management

Guest service

Food safety

Team building

Job description

Buffalo Wild Wings in Crestwood, IL is seeking a dynamic restaurant leader to join our GO food program. You’ll oversee day-to-day operations, ensure fast, friendly service, and maintain clean, welcoming facilities while guiding a motivated team.

With a minimum of 2 years in high-volume leadership and ServSafe certification, you’ll drive hospitality, train crew, manage schedules, and uphold safety standards.