Restaurant Leadership Lead — Night Ops & Guest Experience

Buffalo-Wild-Wings; Chicago (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Team atmosphere

Advancement opportunities

Employee meals

Supportive environment

Job summary

Buffalo Wild Wings is seeking a dynamic leader to join our Chicago team and drive excellence in daily restaurant operations. You will oversee staffing, guest service and safety, ensuring a vibrant, high-energy environment that delivers legendary experiences.

Join a high-volume, fast-paced team focused on hospitality, teamwork, and fun. This role demands flexible hours including nights, weekends and holidays in a community-focused, growth-oriented restaurant.

Qualifications

• Minimum 2 years of fast-paced, high-volume leadership.
• Certified in ServSafe or local food handling requirements.
• Heart of a competitor with sportsmanship, hustle, spontaneity, community and fun.
• Able to deliver best-in-class hospitality with fast service and clean facilities.

Responsibilities

• Ensure restaurant is fully staffed and operating at peak efficiency.
• Maintain operational excellence and compliance with laws and guidelines.
• Create an inviting restaurant atmosphere for guests and team members.

Skills

Leadership

Hospitality

Team management

Education

ServSafe Certification

Job description

Buffalo Wild Wings is seeking a dynamic leader to join our Chicago team and drive excellence in daily restaurant operations. You will oversee staffing, guest service and safety, ensuring a vibrant, high-energy environment that delivers legendary experiences.

Join a high-volume, fast-paced team focused on hospitality, teamwork, and fun. This role demands flexible hours including nights, weekends and holidays in a community-focused, growth-oriented restaurant.