Restaurant Operations Lead | Guest Experience Champion

McDonald's Restaurants Limited; Garland (TX); Presencial; USD 50.000 - 59.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Employee discounts

Free meals

Paid vacation

Tuition reimbursement

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Descripción de la vacante

McDonald’s is seeking an Assistant General Manager in Garland, TX to lead restaurant operations, training, and safety. You’ll partner with the General Manager to drive performance and guest satisfaction in a fast-paced environment.

This role requires leadership experience, a customer-service focus, and a commitment to excellence. You’ll hire, train, and schedule staff, supervise food quality and safety, and help shape a positive team culture daily.

Formación

• HSD or GED preferred.
• A passion for helping and serving others.
• 1+ years’ experience leading, motivating and/or developing others OR US Military Service.
• A commitment to excellence and safety in the workplace.
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment.

Responsabilidades

• Lead important internal functions including Employee Training, Food Safety, and Inventory Management.
• Delegate tasks to team members and report back results.
• Directly support the General Manager to achieve restaurant performance and quality standards in three areas.
• Kitchen: Supervise food quality, safety, cost, and new menu items.
• People: Hire, train, and schedule restaurant staff to meet sales and profit goals.
• Service: Deliver a memorable guest experience by ensuring all staff is trained and organizing key service areas.
• Teamwork: Partner with restaurant team to ensure safe and efficient operations.

Conocimientos

Leadership

Customer service

Communication skills

Safety compliance

Educación

High school diploma or GED

Descripción del empleo

McDonald’s is seeking an Assistant General Manager in Garland, TX to lead restaurant operations, training, and safety. You’ll partner with the General Manager to drive performance and guest satisfaction in a fast-paced environment.

This role requires leadership experience, a customer-service focus, and a commitment to excellence. You’ll hire, train, and schedule staff, supervise food quality and safety, and help shape a positive team culture daily.