Restaurant Operations Lead – Guest Experience

CEC Entertainment, LLC; Santa Maria (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Telemedicine

401(k) retirement plan

Employee meal discounts

Early wage access

Job summary

CEC Entertainment, LLC is seeking an Assistant Manager to lead a dynamic team at Chuck E. Cheese. You’ll drive guest satisfaction and sales while upholding safety and quality standards in a fast-paced environment.

This role emphasizes coaching, scheduling, and cost control, with opportunities to rotate across AOIs such as Kitchen, Showroom, and Gameroom, delivering high-energy leadership and memorable experiences for families.

Qualifications

• Must be able to lead and develop a team while maintaining guest-focused service.
• Demonstrates strong communication and decision-making under pressure.
• Exhibits integrity and ethical behavior in all shifts and duties.

Responsibilities

• Schedule staff, manage time and cleanliness, and uphold service standards.
• Grow sales and profits by recruiting, training, and motivating the team.
• Inspire the team to deliver great guest service in a safe, clean environment.
• Understand cost controls, inventory, and labor management.
• Rotate through AOI areas: Kitchen, Sales, Showroom, Gameroom with responsibilities.

Skills

Coaching

Effective communication

Composure

Resourcefulness

Ethics and integrity

Time management

Job description

CEC Entertainment, LLC is seeking an Assistant Manager to lead a dynamic team at Chuck E. Cheese. You’ll drive guest satisfaction and sales while upholding safety and quality standards in a fast-paced environment.

This role emphasizes coaching, scheduling, and cost control, with opportunities to rotate across AOIs such as Kitchen, Showroom, and Gameroom, delivering high-energy leadership and memorable experiences for families.