Restaurant Operations Lead — Guest Experience

Foxwoods Resort Casino; Mashantucket (CT); On-site; USD 50,000 - 70,000; Full time

Job summary

A prominent resort casino in Connecticut is seeking an Assistant General Manager to oversee restaurant operations. The role involves managing processes and personnel to maintain excellent guest experiences. Candidates should have an Associate's Degree or equivalent experience and at least one year of supervisory experience. Working during weekends and peak periods is required. The successful candidate will set service standards and ensure compliance across all team members.

Qualifications

• Minimum of 1 year restaurant supervisory experience in a high volume operation.
• 3 years of restaurant related experience in a relevant function also acceptable.
• Experience in managing staffing levels and ensuring guest experiences.

Responsibilities

• Direct management of all restaurant processes and personnel.
• Ensure excellent guest experiences are maintained at all times.
• Support staffing levels during weekends, holidays and peak times.

Skills

Guest service standards

Staff management

Restaurant supervisory experience

Education

Associate's Degree or higher

Job description

A prominent resort casino in Connecticut is seeking an Assistant General Manager to oversee restaurant operations. The role involves managing processes and personnel to maintain excellent guest experiences. Candidates should have an Associate's Degree or equivalent experience and at least one year of supervisory experience. Working during weekends and peak periods is required. The successful candidate will set service standards and ensure compliance across all team members.