Restaurant Operations Lead - Guest Experience

Hunter Super Techs - TurnPoint; Fort Lauderdale (FL); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

Life Insurance

401(k) with match

Paid Time Off

Employee discounts

Meal program

Job summary

Hunter Super Techs - TurnPoint in Fort Lauderdale, FL seeks a Restaurant Manager to support the Unit General Manager in delivering exceptional results, maintaining a great culture, and fostering strong client relationships. You will supervise staff, ensure compliance with Food & Beverage standards, and help meet financial and guest service objectives.

The role requires 1–2 years of restaurant management experience, strong communication skills, and a focus on creating a best-in-class work

Qualifications

• Minimum High School Diploma, some college preferred.
• 1-2 years restaurant management experience.
• Excellent communication skills.
• Strong organizational skills.
• Strong customer service skills.
• Must be able to adapt to a diverse workforce.
• Basic understanding of P&L goals for the location including labor, sales, and COG.

Responsibilities

• Understand completely all policies, procedures, standards, specifications, guidelines, and training programs for the concept.
• Check quality standards upon delivery of food and beverage deliveries.
• Assist in the ordering of concept supplies including food, beverage, smallware, chemicals and paper products.
• Resolve customer complaints about food quality or service through company standards.
• Maintain sanitation standards and ensure health and safety standards and liquor regulations are followed.
• Follow proper record keeping and assist in preparation of forms, reports, and schedules.
• Processing of invoices through proper systems; arrange for maintenance and repair of equipment.
• Maintain opening and closing procedures and security standards.
• Advise concept manager on associate performance; ensure dress code compliance.
• Monitor staff during shifts; perform other duties as assigned.

Skills

Excellent communication

Strong organizational skills

Strong customer service

Adapt to diverse workforce

P&L understanding

Education

High school diploma

Job description

Hunter Super Techs - TurnPoint in Fort Lauderdale, FL seeks a Restaurant Manager to support the Unit General Manager in delivering exceptional results, maintaining a great culture, and fostering strong client relationships. You will supervise staff, ensure compliance with Food & Beverage standards, and help meet financial and guest service objectives.

The role requires 1–2 years of restaurant management experience, strong communication skills, and a focus on creating a best-in-class work