High-Volume Restaurant Ops Leader - Growth & Guest Experience

Shake Shack; Vienna (VA); Presencial; USD 56.000 - 69.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay bonuses

Meal discounts

Medical, dental, vision insurance

401k plan with company match

Paid time off

Parental leave

Descripción de la vacante

Shake Shack is seeking a Restaurant Manager to lead daily operations in a fast-paced environment in Vienna, VA. You will manage staff, train teammates on Shack operations, and drive guest satisfaction through strong leadership and coaching.

The role requires 2–3 years in restaurant management, knowledge of operations and finances, and a flexible schedule. Benefits include medical, dental, vision, 401k, and paid time off in a collaborative setting.

Formación

• 2–3 years of Restaurant Management experience in a high-volume, fast-paced setting.
• Working knowledge of restaurant operations including personnel management, food planning and sanitation.
• Aptitude for leading, coaching, and driving excellence at every level.

Responsabilidades

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all Shack operations.
• Motivate and manage staff to provide top hospitality.
• Demonstrate leadership with coaching and excellence.
• Promote the brand in the local community through events and word-of-mouth.
• Ensure compliance with sanitation and safety regulations.

Conocimientos

Restaurant management

Team leadership

Operations

Customer service

Herramientas

POS systems

Descripción del empleo

Shake Shack is seeking a Restaurant Manager to lead daily operations in a fast-paced environment in Vienna, VA. You will manage staff, train teammates on Shack operations, and drive guest satisfaction through strong leadership and coaching.

The role requires 2–3 years in restaurant management, knowledge of operations and finances, and a flexible schedule. Benefits include medical, dental, vision, 401k, and paid time off in a collaborative setting.