Restaurant Operations Lead (Franchise)

Southern Multifoods, Inc.; Fort Worth (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

Southern Multifoods, Inc. operates a Taco Bell franchise in Fort Worth, TX, seeking a dedicated manager to oversee daily restaurant operations. The role emphasizes customer satisfaction, quality, service and cleanliness while leading a team and managing inventory, scheduling and payroll basics.

The position involves hands‑on leadership, coaching, and ensuring adherence to QSC&H standards in a fast‑paced environment, including drive‑thru duties during peak hours.

Qualifications

• High school diploma or GED preferred.
• Must be clean, neat and well groomed.
• Must have good interpersonal communication skills to work with customers and employees.
• Must have basic understanding of fast food operations, production procedures and deployment procedures.
• Must have ability to master cash control and understand and ensure adherence to QSC&H guidelines.
• Must understand basic principles of sales forecasting, scheduling, cost control, inventory, P&L statements, and personnel administration.
• Must be able to follow verbal and written instructions.
• Must have good hearing and vision for drive‑through and kitchen operations.

Responsibilities

• Assists with management of all operations within the restaurant.
• 2
• Assists in the hiring, training, and review of employee performance.
• Performs accounting responsibilities and prepares reports for submission to the home office.
• Administers the ACT program.
• Quickly prepares customers' orders according to specifications and with the highest possible quality.
• Works as a team member to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness.
• Prioritizes workload, always serving customers first, then maintaining dining room, then maintaining work area.
• Operates all kitchen equipment.
• Acknowledges and speaks to customers in a friendly and courteous manner.
• Reports any needed equipment or facilities repair to the Maintenance Department.

Skills

Interpersonal communication

Cash handling

Team player

Attention to detail

Fast food operations

Equipment operation

Drive-thru experience

Education

High school diploma or GED

Tools

POS system

Kitchen equipment

Job description

Southern Multifoods, Inc. operates a Taco Bell franchise in Fort Worth, TX, seeking a dedicated manager to oversee daily restaurant operations. The role emphasizes customer satisfaction, quality, service and cleanliness while leading a team and managing inventory, scheduling and payroll basics.

The position involves hands‑on leadership, coaching, and ensuring adherence to QSC&H standards in a fast‑paced environment, including drive‑thru duties during peak hours.