Restaurant Operations Lead | Assistant GM

Ruby Tuesday; Hopewell (VA); On-site; USD 55,000 - 60,000; Full time

Job summary

Ruby Tuesday in Hopewell, VA is seeking an Assistant General Manager to oversee daily restaurant operations. The AGM will train and supervise kitchen and service teams, address guest needs, and ensure top-quality dining experiences.

Strong leadership and decision-making are essential to maintain safety, costs, and standards. The role emphasizes managing staff, driving sales, and upholding sanitation and policy compliance to maximize profitability and guest satisfaction.

Qualifications

• Must be at least 21 years old.
• High School Diploma or GED required; Bachelor's Degree preferred.
• Prefer 2 years of hands-on restaurant management experience.
• ServSafe certification preferred or available.
• Valid driver’s license.
• Commitment to excellence in friendly service.
• Proven ability to grow sales.
• Ability to inspire and motivate others.
• Able to analyze issues and problem solve.
• Sets clear goals for themselves and their team.
• Strong verbal and written communication skills.
• Foster collaboration and teamwork.

Responsibilities

• Manage day-to-day restaurant operations and oversee all hourly employees.
• Train, supervise and direct kitchen and service staff to ensure excellent guest experiences.
• Address customer needs and concerns, and maintain high levels of service quality.
• Monitor food costs, inventory, and hygiene/safety standards.
• Ensure compliance with restaurant policies, state and federal wage regulations.

Education

High School Diploma or GED

Bachelor's Degree (preferred)

Job description

Ruby Tuesday in Hopewell, VA is seeking an Assistant General Manager to oversee daily restaurant operations. The AGM will train and supervise kitchen and service teams, address guest needs, and ensure top-quality dining experiences.

Strong leadership and decision-making are essential to maintain safety, costs, and standards. The role emphasizes managing staff, driving sales, and upholding sanitation and policy compliance to maximize profitability and guest satisfaction.