Restaurant Operations Lead (Assistant GM)

Valley Hospitality Services; Columbus (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Valley Hospitality Services is seeking an on-site team member to support daily restaurant operations and customer satisfaction. You will assist with interviews, hiring, and on-site training for new staff, and help maintain sanitation standards and local liquor laws.

Responsibilities include inventory management, responding to guest concerns, attending meetings, and helping with tip reporting. A high school diploma and ability to work under pressure are preferred.

Qualifications

• High school diploma or GED preferred.
• Must work well in stressful situations and maintain composure under pressure.
• Detail oriented and strong written/verbal communication required.
• Will need to be able to listen, understand, clarify, and resolve concerns/issues raised by co-workers and guests.
• Able to understand financial information, data, and basic mathematical functions.
• Must pass a background check and drug screen.

Responsibilities

• Assist with interviews, hiring and complete on-site training for all new employees according to company standards.
• Help maintain a compliant, safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards/regulations and local liquor laws.
• Assist with managing inventory, ordering of food, equipment, and supplies to include submitting any service requests.
• Review any menu changes/modifications with staff in the General Manager's absence.
• Must be neat in appearance and wear uniform with name tag provided.
• Assist with monitoring quality of service by visiting tables and respond to guest complaints in a timely manner.
• Conduct staff performance reviews in accordance with company standards.
• Attend all required meetings and help complete tip reporting.
• Perform other duties as assigned by Management along with any additional training that may be required.

Skills

Detail oriented

Written and verbal communication

Guest service

Stress management

Listening and understanding

Education

High school diploma or GED

Job description

Valley Hospitality Services is seeking an on-site team member to support daily restaurant operations and customer satisfaction. You will assist with interviews, hiring, and on-site training for new staff, and help maintain sanitation standards and local liquor laws.

Responsibilities include inventory management, responding to guest concerns, attending meetings, and helping with tip reporting. A high school diploma and ability to work under pressure are preferred.