Assistant General Manager – Restaurant Ops

Valley Hospitality; Columbus (GA); On-site; USD 32,000 - 46,000; Full time

Job summary

Valley Hospitality is seeking a dedicated hospitality team member to assist with the day-to-day food and beverage operations, ensuring exceptional guest satisfaction in a fast-paced environment.

You will help with interviews, training, sanitation, inventory, staff reviews, and addressing guest concerns, while adhering to safety rules and local liquor laws. The role requires the ability to stand for long periods and lift up to 35 lbs.

Qualifications

• High school diploma or GED preferred.
• Must work well in stressful situations and maintain composure under pressure.
• Detail oriented and strong written/verbal communication required.
• Able to listen, understand, clarify, and resolve concerns/issues raised by co-workers and guests.
• Able to understand financial information, data, and basic mathematical functions.
• Must pass a background check and drug screen.

Responsibilities

• Assist with interviews, hiring and complete on-site training for all new employees according to company standards.
• Help maintain a compliant, safe, secure, and healthy environment by sanitation standards/regulations and local liquor laws.
• Assist with managing inventory, ordering of food, equipment, and supplies.
• Review menu changes/modifications with staff in the General Manager's absence.
• Monitor quality of service by visiting tables and respond to guest complaints in a timely manner.
• Conduct staff performance reviews in accordance with company standards.
• Attend required meetings and help complete tip reporting.

Skills

Customer service

Communication

Stress management

Detail oriented

Verbal/written communication

Education

High school diploma or GED

Job description

Valley Hospitality is seeking a dedicated hospitality team member to assist with the day-to-day food and beverage operations, ensuring exceptional guest satisfaction in a fast-paced environment.

You will help with interviews, training, sanitation, inventory, staff reviews, and addressing guest concerns, while adhering to safety rules and local liquor laws. The role requires the ability to stand for long periods and lift up to 35 lbs.