Restaurant Operations Lead

Evolving Solution Services; Winterville (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Evolving Solution Services is seeking an Assistant Restaurant Manager to support daily operations, lead a fast-paced team, and ensure outstanding guest experiences. You will assist in scheduling, inventory control, and financial tasks while upholding health and safety standards.

The role emphasizes staff training, profitability, and customer service excellence in a busy dining environment. A supervisory background and strong communication skills are essential.

Qualifications

• High school diploma or equivalent required.
• Associate degree or higher in hospitality management is a plus.
• Minimum of 2 years experience in a supervisory role within the restaurant or hospitality industry.
• Strong understanding of restaurant operations, including food safety and sanitation standards.
• Proven ability to lead and manage a team effectively in a fast-paced environment.
• Excellent communication and interpersonal skills.

Responsibilities

• Assist the Restaurant Manager in overseeing daily restaurant operations to ensure quality service and customer satisfaction.
• Supervise, train, and motivate restaurant staff to maintain high performance and adherence to company policies.
• Manage scheduling and labor costs to optimize workforce efficiency while meeting operational needs.
• Monitor inventory levels, order supplies, and ensure proper stock management to minimize waste and control costs.
• Ensure compliance with health, safety, and sanitation standards in accordance with local regulations.
• Handle customer inquiries, feedback, and complaints professionally to enhance the overall guest experience.
• Support financial management tasks including cash handling, sales reporting, and budgeting assistance.
• Collaborate with the management team to develop and implement strategies for improving restaurant performance.

Skills

Leadership

Communication

Interpersonal skills

Problem-solving

Organizational skills

Education

High school diploma required

Associate degree in hospitality management preferred

Tools

POS systems

Restaurant management software

Job description

Evolving Solution Services is seeking an Assistant Restaurant Manager to support daily operations, lead a fast-paced team, and ensure outstanding guest experiences. You will assist in scheduling, inventory control, and financial tasks while upholding health and safety standards.

The role emphasizes staff training, profitability, and customer service excellence in a busy dining environment. A supervisory background and strong communication skills are essential.