Restaurant Operations Lead

Logan's Roadhouse

Joplin (MO)

On-site

USD 55,000 - 75,000

Full time

6 days ago

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Job summary

Logan’s Roadhouse is seeking an Assistant General Manager to oversee the daily operations of a single Missouri location, driving sales, managing P&L, and ensuring safety, sanitation, and guest satisfaction. The role includes recruiting and developing management and hourly staff, maintaining repairs, and upholding company policies.

The position requires 21+ years of age, at least two years of restaurant management experience, and relevant certifications.

Qualifications

Must be at least 21 years of age.
Minimum two years restaurant management experience.
College degree preferred or equivalent in experience.
Strong written and verbal communication skills.

Responsibilities

Model hospitality skills by conducting 100% table visits of guests in the restaurant.
Effectively handle guest complaints.
Assist marketing techniques and research to attract new guests.
Build positive, professional relationships with members of the community.
Assist with staffing: review applications, interview candidates, and training.
Plan and lead shift meetings; solicit feedback from team members.
Provide performance feedback, coaching, development goals, and recognition to hourly team members.
Ensure adherence to SERV Safe Alcohol, Food, OSHA, and HACCP standards.
Conduct time punch audits and manage cash procedures with accuracy.
Monitor food and beverage preparation, presentation, and quality to ensure recipes and portions meet standards.