Restaurant Operations & Guest Experience Manager

Local Food Group; Reno (NV); On-site; USD 55,000 - 75,000; Full time

Job summary

Local Food Group is seeking a Manager for Liberty Food & Wine Exchange, Reno, NV. You will oversee day-to-day shift operations, collaborate with the GM on improvements, and help meet financial goals while ensuring food safety and guest satisfaction.

Responsibilities include staffing, SOP compliance, vendor relations, and staff development. The role requires strong leadership and multi-tasking in a fast-paced environment.

Qualifications

• Strong leadership and guest service orientation.
• Experience overseeing shift operations and staffing.
• Familiarity with financial reporting and cost control.

Responsibilities

• Oversee day-to-day shift operations and collaborate with GM on improvements.
• Assist GM in achieving financial goals and managing invoices/payroll.
• Enforce sanitation, safety, and food handling standards.
• Ensure excellent guest service and respond to complaints to drive satisfaction.
• Manage scheduling, staffing plans, and front/back-of-house coordination.
• Develop employees through feedback, performance reviews, and training.

Skills

Restaurant management

Leadership

Communication

Multitasking

Education

RLFG Train the Trainer certifications

Tools

POS system

SOP knowledge

Job description

Local Food Group is seeking a Manager for Liberty Food & Wine Exchange, Reno, NV. You will oversee day-to-day shift operations, collaborate with the GM on improvements, and help meet financial goals while ensuring food safety and guest satisfaction.

Responsibilities include staffing, SOP compliance, vendor relations, and staff development. The role requires strong leadership and multi-tasking in a fast-paced environment.