Restaurant Operations & Guest Experience Leader

Floyd's - Webster; Iowa (LA); On-site; USD 42,000 - 56,000; Full time

Job summary

Floyd's - Webster in Webster, TX is seeking an Assistant Manager to oversee all restaurant operations and ensure guest satisfaction across a full-service casual dining setting.

You will work with the area supervisor on budgeting, handle hiring, coaching, and staff development, and manage daily P&L, costs, and compliance with company policies. The role requires leadership, proven guest service focus, and the ability to maintain high standards of cleanliness and safety.

Qualifications

• Associates Degree or equivalent combination of education and experience.
• Minimum 3 years of salaried management experience in full-service casual dining.
• Experience with full-service alcohol serving facility desirable.
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
• Demonstrated leadership skills, including coaching, directing, and motivating a team.
• Some exposure to P&L and sales building highly desirable.

Responsibilities

• Oversee every aspect restaurant operations.
• Ensures excellent guest service that meets or exceeds expectations.
• Ensures that the restaurant is adequately staffed to meet guest needs.
• Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
• Working with area supervisor to develop the restaurant's annual operating budget and control all profit and loss centers, including food, beverage, supply, utility and labor costs.

Skills

Leadership

Coaching

Guest Service

Education

Associates Degree

Job description

Floyd's - Webster in Webster, TX is seeking an Assistant Manager to oversee all restaurant operations and ensure guest satisfaction across a full-service casual dining setting.

You will work with the area supervisor on budgeting, handle hiring, coaching, and staff development, and manage daily P&L, costs, and compliance with company policies. The role requires leadership, proven guest service focus, and the ability to maintain high standards of cleanliness and safety.