Restaurant Operations Director (Hiring Immediately)

JR United Kingdom; London (WV); On-site; USD 50,000 - 90,000; Full time

Job summary

An innovative restaurant group is looking for a passionate General Manager to lead a new location in West London. This role emphasizes cultivating a positive work culture and delivering exceptional guest experiences. You will be responsible for inspiring your team, driving performance, and ensuring financial success. With a focus on personal and professional growth, this opportunity allows you to shape a thriving environment. Join a company that celebrates individuality and offers a range of benefits, including generous parental leave and access to earnings before payday. If you are a forward-thinking leader ready to make an impact, we want to hear from you!

Benefits

Bonus scheme

Free food on shift

Family-friendly policy

Access to earnings before payday

Discounted gym memberships

Long service awards

Qualifications

• Strong financial skills including budgeting and inventory management.
• Ability to cultivate a positive and inclusive work culture.

Responsibilities

• Inspire and coach your team to maintain high standards.
• Ensure exceptional guest experiences through effective delegation.

Skills

Emotional Intelligence

Financial Management

Team Development

Problem Solving

Guest Experience Excellence

Education

Bachelor's Degree in Business Management

Job description

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Restaurant Operations Director (Hiring Immediately), West London

Client: wagamama

Location: West London, United Kingdom

Job Category: Other

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EU work permit required:

Yes

Job Views: 3

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

General Manager | Full time exciting new opening in June

Celebrating individuality, we don’t conform; we celebrate difference. Appreciating personality over perfection – we call it be you, be wagamama. With over 165 restaurants, we are looking for a General Manager to join us on our journey to nourish from bowl to soul.

The role:

As a General Manager, you’ll inspire your team to go the extra mile for our guests, maintaining high expectations and standards. You will coach and develop your team to excel while driving restaurant performance and achieving excellent results.

Requirements:

• Prioritize cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. Influence and empower emerging leaders through training, coaching, and mentorship.
• Dedicate yourself to excellence in guest experience, ensuring every interaction reflects exceptional service, either through your efforts or by empowering your team.
• Possess strong financial skills, including budgeting, inventory management, labor management, and strategic marketing. Use data analysis to inform business decisions and foster continuous improvement.
• Focus on building and nurturing your team, from recruitment to ongoing development, supporting personal and professional growth.
• Care about creating an inclusive environment where your team feels respected and belongs, enabling them to thrive in their roles and careers.
• Be a forward-thinking problem solver, capable of quick decision-making and thinking on your feet.

We’d love to hear from you if you meet these criteria.

What’s in it for you:

• Bonus scheme and additional earning opportunities
• Free food on shift from our menu, plus 50% off outside work to share with friends and family
• An industry-leading family-friendly policy (26 weeks full pay and 13 weeks half pay for expectant or adopting parents)
• Be the first to try our new menus
• Wagamama parties throughout the year with VIP guests
• Access up to 30% of your earnings before payday with Wagestream

Additionally, we offer pension schemes, training, cycle-to-work schemes, discounted gym memberships, and long service awards.

Be you, be Wagamama

*If selected, you may be required to undergo 4 weeks of training in the UK.