Restaurant Marketing Director

Workstream; Austin (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Chick-fil-A in Austin seeks a full-time marketing-focused teammate to manage social media, newsletters, and in-store events. You’ll split time between restaurant operations (lunch hours) and creating engaging content to promote our brand.

You will train staff on selling techniques, support catering growth, and help execute campaigns that align with national promotions while building strong relationships with guests.

Qualifications

• Full-time role with 5–10 hours per week in-store during lunch peak.
• Plan and execute in-store marketing content and events.
• Collaborate with Catering Director to grow catering business.
• Coordinate promotions to align with national campaigns when appropriate.
• Build relationships with team members and guests.

Responsibilities

• Schedule weekly content for social media outlets to engage guests and promote the brand.
• Send promotional emails/offers through Spotlight to guests.
• Update monthly newsletter to the team about events, birthdays, promotions, etc.
• Decorate restaurant with displays and align promotional materials with national campaigns.
• Train team on suggestive selling and promoting new products.
• Assist with in-store operations during lunch hours and catering as needed.
• Plan and execute events for guests and team outings; support Chick-fil-A activations.
• Build relationships with team and guests through a strong in-store presence.

Skills

Social media

Content creation

Event planning

Relationship building

Team collaboration

Tools

Spotlight platform

Email marketing tools

Job description

Marketing Responsibilities

Social Media

• Schedule weekly content for Social Media outlets (Facebook, Instagram) that will engage & promote interaction among guests and also promote our brand and product.

Spotlight Emails/App

• Send out promotional emails/offers through our Spotlight platform to our guests.

Monthly Newsletter

• Update our monthly newsletter to our team to let them know about events, birthdays, anniversaries, promotions, new products, etc.

Decorate Restaurant

• Develop and execute plans for displays (community board/windows & inside foyer)
• Quarterly Campaigns (POP) will be sent out by the corporate office. Our job is to update any promotional materials sent to the store and align our events or social media to the national campaign when appropriate.

Training Team

• Training team on suggestive selling, promoting new products, and running competitions.

In-Store Operations

• Most days you will be asked to provide assistance with in-store operations from 11am to 2pm during our peak lunch hours if you are not assisting with catering needs.

Planning events:

• Planning and helping to execute events for guests in our restaurant (these happen about twice a year).
• Planning team outings for our Chick-fil-A team members.
• Planning and helping execute Chick-fil-A activation at Eanes ISD events

Relationship Building:

• Being a presence in the restaurant and building relationships with both our team members and the guests that visit our restaurant.

This will be a full-time position, with 5 to 10 hours a week spent in restaurant helping with in-store operations and the remaining hours will be set aside for working on marketing related content. You will also be expected to work with the Catering Director to help grow the catering side of the business as well as learn different roles in the restaurant to assist the team. If hired, there will be a 3 month trial period with this position to make sure that you are a good fit with our team and the responsibilities given to you. Please do not hesitate to reach out if you have any questions.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.