Restaurant Marketing Director

Chick-fil-A; Austin (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Chick-fil-A Austin is seeking a dedicated marketing-minded team member to lead social media, spotlight emails, and our monthly newsletter. You will help decorate the restaurant, plan events, train staff on upselling, and support in-store operations during peak lunch hours.

This full-time role blends on-site restaurant presence with marketing content creation; expect growth through catering collaboration and cross-functional experiences within a positive team. A 3-month trial period applies.

Qualifications

• Schedule weekly content for Social Media outlets (Facebook, Instagram) that will engage guests and promote our brand and products.
• Send promotional emails/offers through our Spotlight platform to our guests.
• Update monthly newsletter to the team about events, birthdays, anniversaries, promotions, and new products.
• Develop and execute displays for community board, windows, and inside foyer.
• Update promotional materials from corporate and align store promotions with national campaigns.
• Train the team on suggestive selling, promoting new products, and running competitions.
• Assist with in-store operations during peak lunch hours (11am–2pm) when not catering.
• Plan and help execute events for guests and team outings; support Chick-fil-A activations at events.
• Build relationships with team members and guests to strengthen presence in the restaurant.

Job description

Marketing Responsibilities

Social Media

• Schedule weekly content for Social Media outlets (Facebook, Instagram) that will engage & promote interaction among guests and also promote our brand and product.

Spotlight Emails/App

• Send out promotional emails/offers through our Spotlight platform to our guests.

Monthly Newsletter

• Update our monthly newsletter to our team to let them know about events, birthdays, anniversaries, promotions, new products, etc.

Decorate Restaurant

• Develop and execute plans for displays (community board/windows & inside foyer)
• Quarterly Campaigns (POP) will be sent out by the corporate office. Our job is to update any promotional materials sent to the store and align our events or social media to the national campaign when appropriate.

Training Team

• Training team on suggestive selling, promoting new products, and running competitions.

In-Store Operations

• Most days you will be asked to provide assistance with in-store operations from 11am to 2pm during our peak lunch hours if you are not assisting with catering needs.

Planning events:

• Planning and helping to execute events for guests in our restaurant (these happen about twice a year).
• Planning team outings for our Chick-fil-A team members.
• Planning and helping execute Chick-fil-A activation at Eanes ISD events

Relationship Building:

• Being a presence in the restaurant and building relationships with both our team members and the guests that visit our restaurant.

This will be a full-time position, with 5 to 10 hours a week spent in restaurant helping with in-store operations and the remaining hours will be set aside for working on marketing related content. You will also be expected to work with the Catering Director to help grow the catering side of the business as well as learn different roles in the restaurant to assist the team. If hired, there will be a 3 month trial period with this position to make sure that you are a good fit with our team and the responsibilities given to you.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.