Restaurant Marketing Director

Chick-fil-A; Bloomingdale Township (IL); On-site; USD 40,000 - 55,000; Part time

Job summary

Workstream in Bloomingdale, IL is seeking a passionate marketing professional to grow restaurant sales. This position includes collaborating with the restaurant's Owner/Operator to devise sales strategy while leading a team of marketers.

The ideal candidate will manage local community relationships, oversee marketing budgets, and split time with restaurant operations to enhance guest experiences.

Qualifications

• Ability to develop others by delegating responsibilities and coaching them toward growth.
• Willingness to resolve conflict with team members and directors urgently.
• Availability to work evenings and weekends to support marketing events.

Responsibilities

• Lead planning and execution of the restaurant sales strategy.
• Manage Marketing budget by tracking monthly spend.
• Develop relationships with local businesses, schools, and non-profits.
• Manage Facebook / Instagram pages and respond to guest concerns.

Skills

Strong interpersonal skills

Time management

Basic understanding of restaurant operations

Community engagement

Coaching and delegating

Job description

Chick-fil-A in Bloomingdale, IL is seeking a passionate and driven marketing professional to grow total restaurant sales. This role will ambassador the Chick-fil-A brand in the community, collaborate with the local Owner/Operator and corporate Marketing Consultant to devise sales strategy, and lead a small team to execute sales strategy.

This is a restaurant-based position with frequent local travel to partner and customer locations for meetings, deliveries, and events. Full or Part-Time work is available. In the case of a full-time position, up to 50% of hours will be supplemented with work in restaurant operations.

Qualifications

• Cares deeply for the five core customers (guests, team, community, brand, self) and encourages those behaviors in others
• Oriented toward growth, in the spirit of inspiring people to become the best versions of themselves
• Brings positive energy to every interaction and has a natural ability to connect with others
• Exhibits ownership within role and embraces problems as they arise
• Ability to develop others by delegating responsibilities and coaching them toward growth
• Anticipates 90 days into the future and plans effectively to achieve results, anticipates challenges and creates contingencies to insure outcome success
• Manages time and effort to execute responsibilities and achieve outcomes
• Develops self inside and outside of the restaurant
• Willingness to resolve conflict with team members, shift leaders, and directors urgently
• Basic understanding of restaurant operations and a willingness to engage in operations when necessary
• Familiarity with the Chick-fil-A brand
• Availability to work evenings and weekends to support marketing events

Responsibilities

• Cares for our community by stewarding existing relationships and growing new relationships with businesses, medical facilities, schools, and non-profits
• Leads planning and execution of the restaurant sales strategy to grow total restaurant sales through increased transactions, check average, and growth in the catering channel
• Manages Marketing budget by tracking monthly spend, including: discounts, offer redemptions, team wages, and marketing supplies
• Develops and cares for a Marketing team to support catering, events, and social media by having ICNU conversation with those who exhibit warm hospitality and contagious energy
• Leads menu rollout process by educating Leaders and Team Members, coordinating sampling efforts, and executing POP/Menu Board changes
• Partners with the Front of House team to grow menu knowledge, suggestive selling, and other in-restaurant marketing behaviors
• Manages Facebook / Instagram pages, responds to guest concerns, and ensures content represents the brand and our store’s identity
• Cares for Marketing team by giving timely feedback, regularly communicating and connecting personally
• Partners with Operational Directors and Scheduler to communicate resource needs, specifically product and labor needs at least two weeks in advance of a marketing activity
• Serves as point of contact for recurring catering orders / ADP’s and large catering orders. Coordinates a plan with Operational Directors.
• Splits time with operations up to 50% of the time in FOH or BOH to help serve guests and to grow influence.
• Meets and actively communicates in weekly one-on-ones with the Operator or Senior Director