Restaurant Manager: Shift Ops & Service Leader

The Wendy's Company; Bent Creek (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

The Wendy's Company in Auburn, AL is seeking a Restaurant Manager to oversee daily operations on the shift, ensuring customer satisfaction while managing profitability. You will own systems such as Crew Schedules and Inventory Management, train crew on new products and policies, and drive performance metrics to meet SOS goals.

Monitor quality, supervise service times, and maintain safety and cleanliness standards.

Qualifications

• Must have ServSafe certification.
• Must be at least 18 years of age.
• Ability to quickly learn Wendy’s systems and employee development programs.
• Ability to stand for extended periods and perform duties in a fast-paced environment.
• General knowledge of state and federal employment laws.

Responsibilities

• Manage labor costs by evaluating labor needs against projected sales during the shift.
• Promote customer satisfaction to build sales.
• Monitor inventory levels to ensure product availability.
• Train crew on new products and orientation processes.
• Ensure restaurant cleanliness and safety per policies.
• Direct shifts to meet prep and production goals.
• Maintain security of cash, product, and equipment.
• Ensure compliance with health inspectors and procedures.
• Follows standards and procedures with effective shift management.
• Move and inspect all supplies; support maintenance reporting.

Skills

ServSafe certification

Job description

The Wendy's Company in Auburn, AL is seeking a Restaurant Manager to oversee daily operations on the shift, ensuring customer satisfaction while managing profitability. You will own systems such as Crew Schedules and Inventory Management, train crew on new products and policies, and drive performance metrics to meet SOS goals.

Monitor quality, supervise service times, and maintain safety and cleanliness standards.