Restaurant Manager

Ontario Trillium Foundation; Sterling Heights (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

Tim Hortons is seeking a Restaurant Manager who will empower and lead the team to deliver exceptional guest experiences, uphold Tim Hortons' standards, and support the Owner in running a successful restaurant.

You bring 3–5 years of quick service supervisory experience, strong skills in recruiting, training and coaching, and a proven track record of building relationships with guests and team members in a fast-paced environment.

Qualifications

• Demonstrates passion for guest service and creating exceptional guest experiences.
• Builds relationships with guests and the team.
• Strong operational experience.
• Coaching and mentoring with delegation.
• Ready to take full responsibility of running a Tim Hortons restaurant.

Responsibilities

• Lead and empower the team to deliver exceptional guest experiences.
• Recruit, train and coach team members to Tim Hortons standards.
• Drive sales growth while controlling costs and wastes.
• Maintain high standards of operation and guest service in a fast-paced environment.

Skills

Guest service

Team leadership

Staff training

Coaching

Operations management

Recruiting

Job description

As a Restaurant Manager you empower and lead your team to deliver exceptional guest experiences. You promote a respectful team environment and manage team members with open communication and understanding. You have the knowledge, skills and long term vision to support the Restaurant Owner in running a successful business.

You are an expert at recruiting, training, and coaching a diverse team to achieve and maintain Tim Hortons' high standards of operation. Your high standards for operational excellence allow you to easily plan and execute methods of increasing sales and achieving targeted costs. You thrive in the fast paced atmosphere and love coming to work every day!

Your 3 -5 years of quick service experience in a supervisory role combined with your practical knowledge of recruiting, training and coaching team members makes you an ideal candidate for this role.

• Demonstrate a passion for guest service and creating exceptional guest experiences

• Pride yourself on building relationships with guests and your team

• Have strong operational experience

• Have a passion for coaching and mentoring and are comfortable delegating tasks

• Are ready to take on the full responsibility of running a Tim Hortons restaurant

• Enjoy leading a diverse team in a fast-paced environment

• Are able to engage others and develop high performance within your team