Restaurant Manager: Lead Teams, Elevate Guest Experience

Askar Brands; Winsted (CT); On-site; USD 48,000 - 64,000; Full time

Job summary

Dunkin' Donuts in Winsted, CT is seeking a Restaurant Manager to lead daily operations, inspire the team, uphold brand standards, and drive guest satisfaction and profitability.

You will recruit and coach staff, manage schedules and costs, ensure food safety and quality, and implement new promotions while maintaining exceptional service. This is a hands-on leadership role requiring strong communication, accountability, and a dedication to creating a welcoming environment for guests and crew.

Qualifications

• Basic computer skills
• Fluent in spoken and written English
• Basic math and financial management
• Previous leadership experience in retail, restaurant or hospitality
• College Degree preferred

Responsibilities

• Lead the day-to-day operation of the restaurant while maintaining Dunkin' brand standards.
• Deliver exceptional guest experiences and foster a guest-first culture.
• Ensure food quality, safety, cleanliness, and sanitation standards are consistently met.
• Execute company recipes, procedures, and operational systems.
• Implement new product launches, promotions, and team training.
• Monitor guest feedback and develop action plans to improve satisfaction.
• Communicate restaurant goals, priorities, and performance expectations to the team.
• Maintain compliance with all company policies and applicable federal, state, and local laws.
• Recruit, hire, onboard, train, and develop restaurant team members.
• Lead by example and provide positive, hands-on leadership.
• Coach and mentor employees to improve performance and achieve operational goals.
• Conduct performance reviews and provide ongoing feedback.
• Lead team meetings and recognize outstanding performance.
• Manage labor costs through effective scheduling
• Complete inventory counts and place food and supply orders.
• Control food, labor, and operating costs to maximize profitability.
• Manage cash handling procedures and maintain accurate cash controls.
• Help achieve sales, profit, and budget goals established by the franchise owner.
• Complete required operational reports and self-assessment

Skills

Basic math and financial management

Previous leadership experience in ret/

Fluent English (spoken and written)

Basic computer skills

Education

College Degree preferred

Job description

Dunkin' Donuts in Winsted, CT is seeking a Restaurant Manager to lead daily operations, inspire the team, uphold brand standards, and drive guest satisfaction and profitability.

You will recruit and coach staff, manage schedules and costs, ensure food safety and quality, and implement new promotions while maintaining exceptional service. This is a hands-on leadership role requiring strong communication, accountability, and a dedication to creating a welcoming environment for guests and crew.