Restaurant Manager | Lead Teams, Drive Profit & Service

Altura Concepts; McAllen (TX); Sur place; USD 52 000 - 66 000; Plein temps

Résumé du poste

Altura Concepts is seeking experienced Restaurant Managers to join our growing restaurant group. This role may be assigned to any Altura Concepts location, operating under our diverse brands.

The Restaurant Manager will oversee daily operations, lead and develop teams, and drive guest experiences and financial performance in a fast-paced hospitality environment. A hands-on leader with an ownership mentality is preferred, capable of adapting to different brand identities and standards across

Qualifications

• Minimum 3 years of restaurant management experience preferred.
• Strong leadership, communication, and organizational skills.
• Experience managing restaurant labor, inventory, and operating costs.
• Understanding of restaurant financial statements and profitability.
• Ability to motivate, coach, and develop high-performing teams.
• Strong commitment to hospitality and guest satisfaction.
• Ability to work flexible schedules, including evenings, weekends, and holidays.
• Willingness to work at different Altura Concepts locations based on business needs.
• Bilingual English/Spanish preferred.

Responsabilités

• Oversee daily front-of-house and back-of-house operations.
• Maintain brand-specific standards for food quality, hospitality, cleanliness, and service.
• Ensure proper execution of opening, closing, and shift procedures.
• Maintain compliance with food safety regulations, company policies, and operational procedures.
• Identify opportunities to improve efficiency, consistency, and restaurant performance.
• Support operational needs across Altura Concepts locations when required.
• Monitor sales, labor costs, food costs, and controllable expenses.
• Execute strategies to achieve sales budgets and profitability targets.
• Review financial reports and key performance indicators.
• Manage employee scheduling to maintain labor productivity.
• Reduce expenses, inventory waste, and inefficiencies.
• Ensure proper cash handling, deposits, and financial controls.
• Recruit, hire, train, coach, and develop restaurant employees.
• Establish performance expectations and accountability.
• Conduct pre-shift meetings and communicate priorities.
• Create a positive, professional work environment.
• Address performance concerns and provide feedback.
• Develop future leaders within the organization.
• Deliver exceptional hospitality and maintain active management presence.
• Resolve guest concerns professionally and efficiently.
• Monitor customer feedback and implement service improvements.
• Promote guest loyalty and repeat business.
• Oversee inventory counts, ordering, receiving, and product management.
• Maintain food and beverage costs within targets.
• Ensure proper inventory rotation, storage, and waste management.
• Verify vendor deliveries and invoice accuracy.
• Collaborate with kitchen leadership on product quality and cost efficiency.

Connaissances

Leadership

Communication

Organizational

Staff development

Guest service

Inventory management

Bilingual

Flexibility

Description du poste

Job Title: Restaurant Manager

Location:Any Altura Concepts Restaurant Location

Employment Type:Full-Time

Reports To:Director of Operations / Senior Leadership

Position Overview

Altura Concepts is seeking experienced, motivated, and results-driven Restaurant Managers to join our growing restaurant group. This position may be assigned to any restaurant operating under the Altura Concepts portfolio of brands.

The Restaurant Manager is responsible for overseeing daily operations, leading and developing restaurant teams, delivering exceptional guest experiences, and achieving established financial and operational goals.

Our ideal candidate is a hands-on leader with an ownership mentality who thrives in a fast-paced hospitality environment and can adapt to the unique identity, service standards, and operational needs of each Altura Concepts restaurant.

Key Responsibilities

Restaurant Operations

• Oversee daily front-of-house and back-of-house operations.
• Maintain brand-specific standards for food quality, hospitality, cleanliness, and service.
• Ensure proper execution of opening, closing, and shift procedures.
• Maintain compliance with food safety regulations, company policies, and operational procedures.
• Identify opportunities to improve efficiency, consistency, and restaurant performance.
• Support operational needs across Altura Concepts locations when required.

Financial Management & Profitability

• Monitor restaurant sales, labor costs, food costs, and controllable expenses.
• Execute strategies to achieve sales budgets and profitability targets.
• Review restaurant financial reports and key performance indicators.
• Manage employee scheduling to maintain appropriate labor productivity.
• Reduce unnecessary expenses, inventory waste, and operational inefficiencies.
• Ensure proper cash handling, deposits, and financial controls.

Team Leadership & Development

• Recruit, hire, train, coach, and develop restaurant employees.
• Establish clear performance expectations and maintain team accountability.
• Conduct pre-shift meetings and communicate daily operational priorities.
• Create a positive, professional, and results-oriented work environment.
• Address employee performance concerns and provide ongoing feedback.
• Develop future leaders within the Altura Concepts organization.

Guest Experience

• Deliver exceptional hospitality consistent with each restaurant brand.
• Maintain an active management presence during restaurant operations.
• Resolve guest concerns professionally and efficiently.
• Monitor customer feedback and implement service improvements.
• Promote guest loyalty and repeat business.

Inventory & Cost Controls

• Oversee inventory counts, ordering, receiving, and product management.
• Maintain food and beverage costs within established targets.
• Ensure proper inventory rotation, storage, and waste management.
• Verify vendor deliveries and invoice accuracy.
• Collaborate with kitchen leadership to maintain product quality and cost efficiency.

Reporting & Accountability

• Prepare and submit required operational and financial reports.
• Track sales performance, labor, inventory, and other restaurant KPIs.
• Communicate operational challenges and action plans to senior leadership.
• Implement company initiatives and brand-specific operating procedures.
• Maintain compliance with all company standards and expectations.

Qualifications

• Minimum 3 years of restaurant management experience preferred.
• Strong leadership, communication, and organizational skills.
• Experience managing restaurant labor, inventory, and operating costs.
• Understanding of restaurant financial statements and profitability.
• Ability to motivate, coach, and develop high-performing teams.
• Strong commitment to hospitality and guest satisfaction.
• Ability to work flexible schedules, including evenings, weekends, and holidays.
• Willingness to work at different Altura Concepts locations based on business needs.
• Bilingual English/Spanish preferred.

Key Performance Expectations

Restaurant Managers will be evaluated on:

• Sales growth and achievement of established budgets.
• Labor cost management and scheduling efficiency.
• Food and beverage cost control.
• Restaurant profitability.
• Guest satisfaction and service consistency.
• Employee retention, training, and development.
• Inventory accuracy and waste reduction.
• Compliance with Altura Concepts operational standards.

Our Expectations

At Altura Concepts, we expect our managers to lead with accountability, professionalism, integrity, and an ownership mentality.

Our Restaurant Managers are not simply responsible for running shifts. They are responsible for building strong teams, protecting profitability, maintaining operational excellence, and creating exceptional guest experiences.

Est. in 2016, Our collection of restaurants includes some of the Valley's most well-known and relaxed full-service dining brands. We aim to provide a memorable experience for everyday moments and special celebrations by offering exceptional dining experiences and elevated cuisine dishes. Our focus is on culinary excellence, attentive service, and a warm and welcoming atmosphere.