Restaurant Manager - Lead Team & Guest Experience

Mcnellies Group; Tulsa (OK); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid medical

Dental & Vision

Long-term disability

Paid vacation

401(k) match

Phone stipend

$100 monthly credit

Bonus opportunities

Growth opportunities

Job summary

McNellie’s Group Concepts in Tulsa, OK is seeking a Restaurant Manager to oversee daily operations, lead front- and back-of-house teams, and ensure peak customer experiences. You will manage budgets, enforce safety standards, and drive service excellence in a fast-paced environment.

The role requires strong leadership, exceptional customer service, and deep knowledge of restaurant operations, with flexibility for weekends/evenings.

Qualifications

• Experience as a Restaurant Manager.
• Strong leadership, communication, and interpersonal skills.
• Exceptional customer service orientation.
• Solid understanding of restaurant operations, including food and beverage knowledge.
• Ability to work flexible hours, including some weekends and evenings.
• Knowledge of local health and safety regulations.
• Proficiency in restaurant POS systems and MS Office.
• Certification in food safety and responsible alcohol service.

Responsibilities

• Staff Management: Recruit, train, and manage a team of skilled front-of-house and back-of-house staff. Foster a positive and motivated work environment.
• Customer Service: Ensure exceptional guest experiences by maintaining high service standards, addressing guest concerns, and promoting a welcoming atmosphere.
• Financial Management: Manage the budget, monitor expenses, and maximize revenue. Help implement cost-control measures while ensuring quality remains uncompromised.
• Quality Control: Maintain the highest standards of food and beverage quality, presentation, and service.
• Compliance: Ensure that all health, safety, and licensing regulations are followed. Monitor and enforce sanitation and food safety standards.
• Inventory Management: Oversee inventory levels, order supplies, and manage stock rotation efficiently.
• Problem Solving: Address any issues that arise during service promptly and professionally.

Skills

Leadership

Communication

Interpersonal skills

Customer service

Restaurant operations

Flexibility

Health regulations

Tools

POS systems

MS Office

Job description

McNellie’s Group Concepts in Tulsa, OK is seeking a Restaurant Manager to oversee daily operations, lead front- and back-of-house teams, and ensure peak customer experiences. You will manage budgets, enforce safety standards, and drive service excellence in a fast-paced environment.

The role requires strong leadership, exceptional customer service, and deep knowledge of restaurant operations, with flexibility for weekends/evenings.