Upscale Restaurant Manager - Bonus & Dining Perks

Jose Andres Group; Paradise (NV); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health & wellness benefits

Retirement savings plans

Employee dining discounts

Growth opportunities

Job summary

José Andrés Group is seeking a Restaurant Manager to lead daily service and guest experiences across all dayparts, partnering with AGM/GM to drive performance, labor efficiency, and inventory control. You will coach teams, ensure safety and compliance, and foster an inclusive culture aligned with JAG values.

This salaried, exempt role requires 2–4+ years of FOH leadership in upscale venues, with strong communication and coaching skills. Nights, weekends, and holidays are expected.

Qualifications

• 2–4+ years of progressive FOH leadership in high-volume upscale casual or fine dining.
• Proven success leading busy shifts balancing guest experience, coaching, and costs.
• Familiarity with reservations and POS platforms: Resy, SevenRooms, TOCK, MICROS, Toast.
• Strong communication, conflict resolution, and coaching skills.
• Wine/spirits and culinary knowledge to guide guest choices.
• Willingness to work nights, weekends, and holidays.

Responsibilities

• Lead daily service across all dayparts and activations (à la carte, bar, private dining, events).
• Ensure facility readiness, cleanliness, maintenance follow-ups, and health & safety standards adherence.
• Coach service standards and table touches; manage guest recovery with empathy and speed.
• Monitor feedback channels and identify trends; implement corrective actions.
• Recruitment involvement, onboarding, and development of leads/captains; training delivery.
• Drive topline via upselling programs, features, pairing suggestions, and private dining sales.

Skills

FOH leadership

Guest service

Communication

Coaching

Flexibility

Team collaboration

Tools

Resy

SevenRooms

TOCK

MICROS

Toast

HotSchedules

Google Workspace

Job description

José Andrés Group is seeking a Restaurant Manager to lead daily service and guest experiences across all dayparts, partnering with AGM/GM to drive performance, labor efficiency, and inventory control. You will coach teams, ensure safety and compliance, and foster an inclusive culture aligned with JAG values.

This salaried, exempt role requires 2–4+ years of FOH leadership in upscale venues, with strong communication and coaching skills. Nights, weekends, and holidays are expected.