Restaurant Manager: Lead Service & Growth

Ontario Trillium Foundation; Riverside (IL); On-site; USD 60,000 - 85,000; Full time

Job summary

KPOT is hiring a Restaurant Manager to lead front-of-house operations in a fast-paced setting. You will supervise staff, manage scheduling, uphold brand standards, and drive guest satisfaction across shifts, including evenings and weekends.

The role emphasizes coaching, cost awareness, and hands-on leadership to deliver world-class service at every touchpoint in a high-energy environment.

Qualifications

• 5+ years leading full-service restaurant operations
• Strong knowledge of health and safety standards
• Proficient with POS systems and scheduling software (7Shifts)
• Excellent communication and guest relation skills

Responsibilities

• Oversee front-of-house operations including labor, inventory, and regulatory compliance
• Lead pre-shift meetings focusing on service, upselling, and brand standards
• Ensure execution of KPOT service model and brand standards
• Maintain cleanliness, safety, and organization
• Monitor wait times, table turns, and guest flow
• Recruit, train, and develop hourly team members; coach performance
• Drive sales growth and local marketing initiatives
• Communicate with Franchise Partner on daily operations and performance
• Manage floor operations, shift management, and guest interactions
• Ensure health department compliance and proper food handling

Skills

Leadership

Staff training

Customer service

Communication

Education

State-Mandated Food Handlers Certification

Tools

POS Systems

7Shifts

Purchasing platforms

Job description

KPOT is hiring a Restaurant Manager to lead front-of-house operations in a fast-paced setting. You will supervise staff, manage scheduling, uphold brand standards, and drive guest satisfaction across shifts, including evenings and weekends.

The role emphasizes coaching, cost awareness, and hands-on leadership to deliver world-class service at every touchpoint in a high-energy environment.