ROLE OVERVIEW
The Restaurant Manager plays a critical leadership role at our KPOT locations, overseeing the success of front-of-house operations. This Restaurant Manager position requires an individual who is highly organized, adept at multitasking, and capable of coaching team members effectively in real-time. The ideal Restaurant Manager will have a strong track record of fostering a culture of exceptional hospitality and will be responsible for ensuring seamless day-to-day operations. Availability to work evenings and weekends is essential.
RESPONSIBILITIES
- Full Operational Oversight: Hold full P&L accountability, manage prime cost control (food, labor, purchasing), inventory, and ensure compliance with federal, state, and local regulations.
- Team Leadership & Staffing: Lead hiring, staffing to required levels, corrective actions, and integrated company initiatives across teams.
- Standards & Procedures: Maintain expert knowledge of brand standards, plate presentation, recipe adherence, and overall operational procedures.
- Customer & Floor Management: Oversee floor operations, shift management, labor cuts, and engage with customers to ensure exceptional service.
- Facilities & Special Projects: Conduct operational audits, resolve facilities issues, and manage weekly special projects.
CORE QUALIFICATIONS
- Restaurant & Bar Management Experience: 1+ years leading full-service restaurant operations and bartending, with a hands‑on approach to service and team supervision.
- Certified Food Safety: Holds a valid State‑Mandated Food Handlers Certification, ensuring compliance with health and safety standards.
- Tech‑Savvy Operations: Proficient in POS systems, scheduling software, inventory/purchasing platforms, streamlining daily operations.
- Professional Communication: Demonstrates clear, high‑level communication skills to effectively lead teams and enhance guest satisfaction.
- Financial Acumen: Solid experience with P&L management, understanding the relationship between sales, labor, and operational costs.
PREFERRED QUALIFICATIONS
- Advanced Leadership: 3+ years in full-service restaurant management and bartending, with a proven track record of operational excellence.
- Food Safety Expertise: Holds a State‑Mandated Food Manager Certification, reflecting advanced food safety and regulatory knowledge.
- Operational Technology Mastery: Deep familiarity with restaurant tech tools, including advanced POS, scheduling, and inventory systems.
- Guest Experience Champion: Strong communication and a passion for delivering world‑class service at every touchpoint.
- Strategic Financial Insight: In‑depth understanding of P&L metrics with the ability to implement strategies that drive profitability and improve key KPIs.
- Flexible Scheduling: Enjoy a healthy work‑life balance with shifts that fit your lifestyle.
BENEFITS
- Generous employee discount: Receive 30% off meals to enjoy your favorite dishes anytime.
- Vibrant work culture: Be part of a fun, high‑energy team with opportunities for career growth and advancement.
- Performance‑based bonus potential: Earn additional income through performance and goal‑driven incentives.
- Paid time off.
- Paid training.