Restaurant Manager

Kpot; Riverside (IL); Presencial; USD 60.000 - 85.000; Jornada completa

Descripción de la vacante

KPOT is hiring a Restaurant Manager to lead front-of-house operations in a fast-paced setting. You will supervise staff, manage scheduling, uphold brand standards, and drive guest satisfaction across shifts, including evenings and weekends.

The role emphasizes coaching, cost awareness, and hands-on leadership to deliver world-class service at every touchpoint in a high-energy environment.

Formación

• 5+ years leading full-service restaurant operations
• Strong knowledge of health and safety standards
• Proficient with POS systems and scheduling software (7Shifts)
• Excellent communication and guest relation skills

Responsabilidades

• Oversee front-of-house operations including labor, inventory, and regulatory compliance
• Lead pre-shift meetings focusing on service, upselling, and brand standards
• Ensure execution of KPOT service model and brand standards
• Maintain cleanliness, safety, and organization
• Monitor wait times, table turns, and guest flow
• Recruit, train, and develop hourly team members; coach performance
• Drive sales growth and local marketing initiatives
• Communicate with Franchise Partner on daily operations and performance
• Manage floor operations, shift management, and guest interactions
• Ensure health department compliance and proper food handling

Conocimientos

Leadership

Staff training

Customer service

Communication

Educación

State-Mandated Food Handlers Certification

Herramientas

POS Systems

7Shifts

Purchasing platforms

Descripción del empleo

Join KPOT, one of the fastest-growing restaurant brands in the U.S! With over 130 locations and expanding, KPOT is redefining the dining scene with its unique All-You-Can-Eat Korean BBQ and Hot Pot experience. We are seeking a passionate Restaurant Manager who thrives in a fast-paced, high-energy environment. At KPOT, you will be part of a vibrant team dedicated to delivering incredible guest experiences, with real opportunities to grow your career.

ROLE OVERVIEW

The Restaurant Manager plays a critical leadership role at our KPOT locations, overseeing the success of front-of-house operations. This Restaurant Manager position requires an individual who is highly organized, adept at multitasking, and capable of coaching team members effectively in real-time. The ideal Restaurant Manager will have a strong track record of fostering a culture of exceptional hospitality and will be responsible for ensuring seamless day-to-day operations. Availability to work evenings and weekends is essential.

Duties and Responsibilities

• Oversee front-of-house operations by managing labor via scheduling, bar inventory, and ensuring compliance with federal, state, and local regulations.

• Conduct pre-shift meetings focused on service, upselling, and brand standards.

• Ensure seamless execution of KPOT service model.

• Maintain cleanliness, organization, and safety standards.

• Monitor wait times, table turns, and guest flow.

• Recruit, train, and develop hourly team members. Coach and hold staff accountable to performance standards.

• Drive sales growth and local marketing initiatives

• Maintain expert knowledge of brand standards, plate presentation, recipe adherence, and overall operational procedures.

• Oversee floor operations, shift management, labor cuts, and engage with customers to ensure exceptional service.

• Ensure compliance with all health department regulations.

• Maintain proper food handling, storage, and sanitation standards.

• Maintain clear, consistent communication with the Franchise Partner regarding daily operations, service standards, and performance.

• Additional responsibilities as assigned.

Requirements

• Ability to stand and walk for extended periods (up to 8–10 hours per shift).

• Ability to lift and carry up to 25–50 pounds.

• Frequent bending, reaching, and repetitive movements in a fast-paced environment.

• Ability to work in varying conditions, including heat, cold, and noise.

• Must be able to work a flexible schedule, including evenings, weekends, and holidays.

Essential Functions

• 5+ years leading full-service restaurant operations and bartending, with a hands-on approach to service and team supervision.

• Holds a valid State-Mandated Food Handlers Certification, ensuring compliance with health and safety standards.

• Proficient in POS systems, scheduling software (specifically 7Shifts), purchasing platforms, streamlining daily operations.

• Demonstrate clear, high-level communication skills to effectively lead teams and enhance guest satisfaction.

• Solid experience with P&L management, understanding the relationship between sales, labor, and operational costs.

• Strong communication and a passion for delivering world-class service at every touchpoint.

• Comfortable working around grills and hot cooking surfaces.