Restaurant Manager: Lead Ops & Customer Experience

GetJobSmart; Cincinnati (OH); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Bonus potential

Job summary

Northwind Summit Inc. in Cincinnati, Ohio, is seeking a Restaurant Manager to oversee daily operations and deliver exceptional guest service in a busy dining venue.

You will lead staff, manage scheduling, maintain food quality and safety standards, and drive profitability through effective cost control and marketing initiatives.

This full-time role offers a negotiable salary, comprehensive health insurance, retirement plans, paid time off, and performance bonuses, with a standard 40-hour workweek.

Qualifications

• Proven experience as a Restaurant Manager or equivalent role.
• Strong knowledge of food and beverage operations.
• Ability to lead and train staff and maintain high service standards.
• Familiarity with health and safety regulations.

Responsibilities

• Oversee daily restaurant operations including scheduling, inventory, and food prep.
• Ensure compliance with health and safety regulations.
• Develop and implement marketing strategies to attract customers.
• Train and mentor staff to improve performance.
• Manage budgets and financial reporting to ensure profitability.
• Resolve customer complaints and maintain satisfaction.

Skills

Leadership

Customer service

POS systems

Team management

Tools

POS systems

Job description

Northwind Summit Inc. in Cincinnati, Ohio, is seeking a Restaurant Manager to oversee daily operations and deliver exceptional guest service in a busy dining venue.

You will lead staff, manage scheduling, maintain food quality and safety standards, and drive profitability through effective cost control and marketing initiatives.

This full-time role offers a negotiable salary, comprehensive health insurance, retirement plans, paid time off, and performance bonuses, with a standard 40-hour workweek.