Restaurant Manager: Lead Operations, Service & Growth

Red Chillies LLC d/b/a East Coast Wings & Grill; North Carolina; On-site; USD 65,000 - 95,000; Full time

Job summary

East Coast Wings + Grill seeks an experienced Restaurant Manager to drive operational performance and financial health. You will hire, train, and lead staff, ensuring the restaurant upholds high standards and delivers exceptional guest experiences.

The ideal candidate brings a proven track record of managing a successful restaurant, strong leadership, and an ability to motivate teams to meet KPIs and budgets. This is a hands-on leadership role with emphasis on service quality and results.

Qualifications

• High school diploma or GED required with strong leadership potential.
• Experience managing a restaurant, including staff hiring and training.
• Strong communication and problem-solving abilities are essential.
• Ability to stay calm and effective under pressure while leading a team.

Responsibilities

• Develop short and long-term goals and KPIs for the restaurant.
• Hire, train, and manage employees and conduct performance reviews.
• Lead the team to deliver exceptional customer service.
• Create and maintain a food and beverage budget.
• Adhere to health and safety rules and regulations.
• Provide sales and productivity reports to upper management.
• Develop and coordinate marketing efforts and community events.

Skills

Leadership

Communication

Problem-solving

Calm under pressure

Staff development

Education

High school diploma/GED

Tools

MS Office

Restaurant management software

POS software

Job description

East Coast Wings + Grill seeks an experienced Restaurant Manager to drive operational performance and financial health. You will hire, train, and lead staff, ensuring the restaurant upholds high standards and delivers exceptional guest experiences.

The ideal candidate brings a proven track record of managing a successful restaurant, strong leadership, and an ability to motivate teams to meet KPIs and budgets. This is a hands-on leadership role with emphasis on service quality and results.