Restaurant Manager: Lead High-Impact Team

Portillo's; Batavia (IL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Discretionary bonus program

Monthly technology reimbursement

Uniform allowance

Free shift meals

Educational benefits

Employee discounts and perks

Employee Assistance Program (EAP)

Job summary

Portillo's in Batavia, Illinois, is seeking a Restaurant Manager to lead a team in a fast-paced, guest-centric environment. You will drive hospitality, coaching, scheduling, and operational excellence across shifts to ensure memorable experiences.

The role emphasizes strong leadership, P&L awareness, and adherence to sanitation and safety standards, with a flexible 50+ hour work week and opportunities for discretionary bonuses.

Qualifications

• Minimum of 1-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, recruiting, scheduling, food planning and preparation, sanitation, food quality, and security
• Aptitude for leading, coaching, and driving excellence at every level
• Understanding of P&L and restaurant operations
• Must pass required certified sanitation and responsible alcohol vending courses
• Great communication skills. Must be able to read, speak, and understand English to communicate with team members, managers, and guests
• High school diploma or equivalent
• Flexibility to work 50+ hour weeks, rotating shifts (including nights and weekends), and holidays

Responsibilities

• Model operational standards and execute critical behaviors to run great shifts creating lifelong memories for our guests and team members.
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Foster team engagement through frequent recognition and communication.
• Ensure compliance with sanitation, food and restaurant safety regulations
• Train Portillo's team members on operations of the restaurant
• Deliver exceptional guest experiences, making each visit memorable and fostering connections.
• Responsible for executing shift planning, scheduling, training execution, and daily routines, opening and closing the restaurant, managing cash handling
• Plan for and make critical business decisions around inventory, budget, and labor

Skills

Leadership

Team management

Customer service

Communication

Scheduling

P&L understanding

Coaching

Operations knowledge

Education

High school diploma or equivalent

Job description

Portillo's in Batavia, Illinois, is seeking a Restaurant Manager to lead a team in a fast-paced, guest-centric environment. You will drive hospitality, coaching, scheduling, and operational excellence across shifts to ensure memorable experiences.

The role emphasizes strong leadership, P&L awareness, and adherence to sanitation and safety standards, with a flexible 50+ hour work week and opportunities for discretionary bonuses.