Restaurant Manager: Lead Guest Experience & Team Growth

Socket.dev; Knoxville (TN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Telemedicine

Life insurance

Disability insurance

Paid vacation time

Flex days

Generous 401(k)

Job summary

Calhoun's in Knoxville, TN is seeking an experienced Restaurant Manager to lead a busy dining room and kitchen team. You will set the tone by modelling positivity, guiding staff, and delivering welcoming guest experiences.

Responsibilities include prioritizing guest service, recruiting and developing front- and back-of-house staff, managing costs, and supporting local marketing while ensuring safe, smooth daily operations.

Qualifications

• Two to five years of management experience in casual, upscale-casual or fine dining.
• A positive, hands-on leadership style and a genuine passion for hospitality.
• Strong communication, organization and problem-solving skills.
• Excellent attention to detail.
• Proven ability to train, motivate and develop a successful team.
• Ability to balance excellent guest service with strong operational performance.

Responsibilities

• Lead by example and make guest service and satisfaction a top priority
• Respond to guest concerns quickly and professionally, ensuring every guest leaves happy
• Recruit, train, develop and retain talented front-of-house and back-of-house team members
• Support initiatives that improve the guest experience and build long-term loyalty
• Help the restaurant achieve established operational and financial goals
• Participate in community involvement and local marketing efforts
• Manage food, beverage and labor costs without compromising quality or service
• Monitor operating expenses, including utilities, supplies and smallwares
• Promote a safe working environment by identifying and addressing potential hazards
• Complete daily operational paperwork accurately and on time, including payroll, purchase orders, bank deposits and employment-related forms

Skills

Leadership

Guest service

Communication

Organization

Problem-solving

People development

Job description

Calhoun's in Knoxville, TN is seeking an experienced Restaurant Manager to lead a busy dining room and kitchen team. You will set the tone by modelling positivity, guiding staff, and delivering welcoming guest experiences.

Responsibilities include prioritizing guest service, recruiting and developing front- and back-of-house staff, managing costs, and supporting local marketing while ensuring safe, smooth daily operations.